{"id":2346,"date":"2025-06-18T02:42:54","date_gmt":"2025-06-18T02:42:54","guid":{"rendered":"https:\/\/estreetsecurity.com\/services\/?post_type=jobpost&#038;p=2346"},"modified":"2025-06-18T02:42:56","modified_gmt":"2025-06-18T02:42:56","slug":"it-support-analyst","status":"publish","type":"jobpost","link":"https:\/\/estreetsecurity.com\/services\/jobs\/it-support-analyst\/","title":{"rendered":"IT Support Analyst"},"content":{"rendered":"\n<p><img decoding=\"async\" src=\"https:\/\/www.experis.com\/-\/jssmedia\/project\/manpowergroup\/admin\/icons\/jobs\/newiconfordetailspage\/icon_job-details_reference.svg\" alt=\" \"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><img decoding=\"async\" src=\"https:\/\/www.experis.com\/-\/jssmedia\/project\/manpowergroup\/admin\/icons\/jobs\/newiconfordetailspage\/icon_job-details_date.svg\" alt=\" \"><strong>Posted:<\/strong>06\/18\/2025<\/li>\n\n\n\n<li><img decoding=\"async\" src=\"https:\/\/www.experis.com\/-\/jssmedia\/project\/manpowergroup\/admin\/icons\/jobs\/newiconfordetailspage\/icon_job-details_reference.svg\" alt=\" \"><strong>Job Type:<\/strong> Contract<\/li>\n\n\n\n<li><img decoding=\"async\" src=\"https:\/\/www.experis.com\/-\/jssmedia\/project\/manpowergroup\/admin\/icons\/jobs\/newiconfordetailspage\/icon_job-details_industry.svg\" alt=\" \"><strong>Industry:<\/strong> Computer and Mathematical<\/li>\n<\/ul>\n\n\n\n<p>Our client&nbsp;is seeking an IT Support Analyst to join their team. As an IT Support Analyst, you will be part of the IT department supporting various end-users. The ideal candidate will have strong analytical abilities, excellent communication skills, and a collaborative spirit which will align successfully in the organization.<\/p>\n\n\n\n<p><strong>Job Title: IT Support Analyst<br>Location: Cleveland, OH (Onsite)<br>Note:&nbsp;The job is onsite 5 days a week 8 hours a day at our Cleveland OH location.<\/strong><\/p>\n\n\n\n<p><strong>What&#8217;s the Job?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide in-person assistance to employee end users, responding to technical support requests via calls, emails, and personal inquiries.<\/li>\n\n\n\n<li>Diagnose and resolve a variety of technical problems related to PC hardware, software, and network issues.<\/li>\n\n\n\n<li>Maintain and troubleshoot user problems, coordinating with internal IT support and vendors as necessary.<\/li>\n\n\n\n<li>Train users on new technology and software to enhance their operational efficiency.<\/li>\n\n\n\n<li>Document, track, and monitor problems to ensure timely resolutions while participating in various IT projects.<\/li>\n<\/ul>\n\n\n\n<p><strong>What&#8217;s Needed?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A 4-year degree in Computer Science, Engineering, or a related discipline.<\/li>\n\n\n\n<li>Strong interaction and interpersonal skills, particularly in listening and providing guidance.<\/li>\n\n\n\n<li>Proven analytical abilities to quickly resolve technical issues and recommend feasible solutions.<\/li>\n\n\n\n<li>Strong verbal communication skills, including the ability to document operational procedures.<\/li>\n\n\n\n<li>Availability to work rotating shifts and holidays, along with a valid driving license.<\/li>\n<\/ul>\n\n\n\n<p>If this is a role that interests you and you&#8217;d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our client&nbsp;is seeking an IT Support Analyst to join their team. As an IT Support Analyst, you will be part of the IT department supporting various end-users. The ideal candidate will have strong analytical abilities, excellent communication skills, and a collaborative spirit which will align successfully in the organization. Job Title: IT Support AnalystLocation: Cleveland, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","jobpost_category":[426],"jobpost_job_type":[273],"jobpost_location":[449],"jobpost_tag":[452,425,443,430,451,458,432,457,429,450,455,267,453,454,433,459,456],"class_list":["post-2346","jobpost","type-jobpost","status-publish","hentry","jobpost_category-it","jobpost_job_type-onsite","jobpost_location-cleveland-oh","jobpost_tag-cleveland-oh","jobpost_tag-computer-science","jobpost_tag-customer-service","jobpost_tag-desktop-support","jobpost_tag-end-user-support","jobpost_tag-engineering","jobpost_tag-help-desk","jobpost_tag-it-projects","jobpost_tag-it-support","jobpost_tag-it-support-analyst","jobpost_tag-network-troubleshooting","jobpost_tag-onsite","jobpost_tag-pc-hardware","jobpost_tag-software-support","jobpost_tag-technical-support","jobpost_tag-troubleshooting","jobpost_tag-user-training"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/estreetsecurity.com\/services\/wp-json\/wp\/v2\/jobpost\/2346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/estreetsecurity.com\/services\/wp-json\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/estreetsecurity.com\/services\/wp-json\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/estreetsecurity.com\/services\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/estreetsecurity.com\/services\/wp-json\/wp\/v2\/media?parent=2346"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/estreetsecurity.com\/services\/wp-json\/wp\/v2\/jobpost_category?post=2346"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/estreetsecurity.com\/services\/wp-json\/wp\/v2\/jobpost_job_type?post=2346"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/estreetsecurity.com\/services\/wp-json\/wp\/v2\/jobpost_location?post=2346"},{"taxonomy":"jobpost_tag","embeddable":true,"href":"https:\/\/estreetsecurity.com\/services\/wp-json\/wp\/v2\/jobpost_tag?post=2346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}