A frontrunner in data security is seeking a highly vigilant and detail-oriented Data Loss Prevention Analyst (Contract - Onsite - Charlotte, NC) to join their cybersecurity department. This contract position, based in Charlotte, North Carolina, is critical for supporting the organization's robust data protection initiatives. The ideal candidate will possess strong analytical skills, meticulous attention to detail, and effective communication abilities, all of which are essential for successfully contributing to a secure and compliant operational environment.
Data Loss Prevention Analyst (Contract - Onsite - Charlotte, NC)
Location: Charlotte, NC – This is an Onsite role, requiring daily presence at the designated facility.
Employment Type: Contract
Industry: Computer and Mathematical / Cybersecurity
What You'll Be Doing: Core Responsibilities in Data Protection
As a Data Loss Prevention Analyst, you'll be at the forefront of safeguarding sensitive information, ensuring adherence to data protection policies, and actively mitigating risks across the organization's digital landscape. Your role is crucial for maintaining data integrity and compliance.
- Conduct Ad Hoc Data at Rest (DAR) Scans of Network Share Targets: You'll be responsible for conducting ad hoc Data at Rest (DAR) scans across various network share targets. This involves configuring and executing specialized tools to identify sensitive data (e.g., personally identifiable information, financial data, intellectual property) stored improperly or in non-compliant locations on network file shares, databases, or other storage repositories. Your meticulous scanning efforts will be critical in proactively discovering and addressing potential data leakage points before they become a breach.
- Ensure Compliance with Data Protection Policies and Procedures: A core aspect of your role is to ensure rigorous compliance with all established data protection policies and procedures. You'll interpret policy requirements and apply them to real-world data handling scenarios. This includes monitoring data flows, reviewing access logs, and verifying that employees and systems adhere to guidelines related to data classification, storage, transmission, and disposal. Your vigilance will directly contribute to maintaining a strong regulatory compliance posture and minimizing risk.
- Collaborate with IT and Security Teams to Identify and Mitigate Data Risks: You'll work in close collaboration with various IT and security teams across the organization. Your objective will be to proactively identify and mitigate potential data risks wherever they may arise. This involves participating in cross-functional discussions, sharing findings from your scans and monitoring activities, and working together to implement technical controls, policy adjustments, or training initiatives to reduce the likelihood of data loss or unauthorized access.
- Provide Occasional Off-Hours and Weekend Coverage as Required: Given the 24/7 nature of cybersecurity threats and critical infrastructure, you'll be required to provide occasional off-hours and weekend coverage as necessitated by operational demands or incident response. This ensures continuous monitoring and rapid reaction to any data security events that occur outside of standard business hours, reflecting the high-reliability nature of data protection.
- Document Findings and Report on Data Protection Status and Improvements: You will meticulously document all findings from your scans, investigations, and mitigation efforts. This documentation will form the basis for comprehensive reports on the current data protection status, highlighting key metrics, identified vulnerabilities, and the effectiveness of implemented controls. Your reports will also outline recommended improvements and track the progress of ongoing data protection initiatives, providing crucial intelligence to cybersecurity leadership and relevant stakeholders.
What's Needed: Essential Qualifications and Expertise
To excel as a Data Loss Prevention Analyst, you'll need a combination of specialized experience, strong analytical capabilities, and excellent communication skills. We are seeking a candidate who brings the following qualifications:
- Experience in Data Loss Prevention or Cybersecurity Roles: You must have demonstrable experience in data loss prevention (DLP) specifically or in broader cybersecurity roles that involved data protection responsibilities. This practical background should show your understanding of data security principles, common attack vectors related to data exfiltration, and experience with security controls aimed at safeguarding sensitive information.
- Familiarity with Data Protection Technologies and Methodologies: You'll possess a strong familiarity with various data protection technologies and methodologies. This includes knowledge of DLP tools (e.g., Symantec DLP, Microsoft Purview DLP, Forcepoint), data classification frameworks, encryption technologies, access control mechanisms, and secure data handling practices. Understanding how these tools and methods are applied in an enterprise environment is crucial.
- Strong Problem-Solving Skills and Ability to Work Independently: You must have strong problem-solving skills, capable of dissecting complex data security incidents, identifying root causes, and formulating effective remediation strategies. Equally important is the ability to work independently, demonstrating self-motivation, initiative, and accountability in managing your tasks and investigations with minimal direct supervision.
- Excellent Communication Skills for Reporting and Collaboration: You will possess excellent communication skills, both written and verbal. This is vital for clearly and concisely reporting technical findings to both technical and non-technical audiences, articulating data risks, explaining compliance requirements, and effectively collaborating with various internal teams and external partners on data protection initiatives.
- Ability to Work Flexible Hours, Including Weekends, When Necessary: Due to the nature of cybersecurity and data incidents, you must have the ability and willingness to work flexible hours, including occasional weekends, when necessitated by critical incidents, urgent scans, or maintenance activities. This ensures that data protection efforts are continuous and responsive to emerging threats.
What's In It For You: Growth, Impact, and a Supportive Environment
This contract position as a Data Loss Prevention Analyst in Charlotte, NC, offers a compelling opportunity for professional growth and engagement within a leading data security organization.
- Opportunity to Work in a Dynamic and Growing Field: You'll have the invaluable opportunity to work in a dynamic and rapidly growing field of cybersecurity, specifically focusing on data loss prevention. This ensures your skills remain highly relevant and in demand within the evolving threat landscape.
- Gain Valuable Experience in Data Security and Compliance: This role provides an excellent chance to gain valuable, hands-on experience in cutting-edge data security practices and regulatory compliance. You'll work with real-world scenarios, strengthening your expertise in protecting sensitive information.
- Collaborate with a Team of Dedicated Professionals: You'll be part of a team of dedicated and highly skilled cybersecurity professionals. This collaborative environment fosters knowledge sharing, mentorship, and mutual support, allowing you to learn from experts and contribute your own insights.
- Contribute to the Protection of Sensitive Data and Organizational Integrity: Your work will directly contribute to the protection of sensitive data and the overall organizational integrity. You'll play a crucial role in preventing breaches, maintaining trust, and ensuring the company's reputation and compliance, offering a profound sense of purpose.
- Develop Your Skills in a Supportive Environment: You'll have the chance to develop your skills in a supportive environment that encourages learning and professional growth. This includes exposure to new technologies, methodologies, and challenges that will continuously sharpen your expertise in data loss prevention and cybersecurity.
If this Data Loss Prevention Analyst role in Charlotte, NC, aligns with your cybersecurity expertise, attention to detail, and passion for protecting sensitive information, we encourage you to learn more about this exciting contract opportunity. This is a fantastic chance to join a leader in data security and make a direct impact on critical data protection initiatives.
To take the next step in your career, click "Apply Now." A dedicated recruiter will be in touch with you promptly to discuss this great opportunity in detail, answer any questions you may have, and guide you through the application process. We look forward to connecting with you and exploring how your expertise can contribute to our team's success!
A respected client, a leader within the energy solutions industry, is actively seeking a highly skilled and customer-centric Desktop Support Technician (Contract - Onsite - Lafayette, IN) to become a vital member of their IT Support department. This contract position, based entirely onsite at the Arconic Lafayette plant in Indiana, is crucial for providing comprehensive technical assistance to a diverse range of employees and contractors. The ideal candidate will possess robust communication skills, exceptional problem-solving abilities, and an unwavering customer-focused mindset, all of which are essential for successfully integrating into and contributing to the organization's operational excellence in a dynamic manufacturing environment.
Desktop Support Technician (Contract - Onsite - Lafayette, IN)
Location: Lafayette, IN – This is an Onsite role, requiring daily presence at the Arconic Lafayette plant and potential support for other remote sites.
Duration: 6+ months (with a high possibility of extension based on performance and business needs)
Employment Type: Contract
Industry: Computer and Mathematical / Energy Solutions (Manufacturing)
What You'll Be Doing: Core Responsibilities in Deskside Support
As a dedicated member and representative of the IT team, the Desktop Support Technician, reporting to the IT Support Manager, will deliver essential, customer-focused services that directly support the company's critical operations. Your role will be hands-on and multifaceted, ensuring that all employees and contractors have the necessary technology to perform their duties effectively.
- Provide Comprehensive IT / OT Deskside Support: You will be the primary point of contact for delivering IT (Information Technology) and OT (Operational Technology) deskside support to all employees and contractors located at the Arconic Lafayette plant and other designated remote sites. This dual responsibility is critical in a manufacturing environment, where you'll support both standard office IT equipment (laptops, desktops, business applications) and potentially specialized industrial hardware, software, and connectivity related to operational machinery and control systems. Your daily tasks will involve direct interaction with a diverse user base, ranging from administrative staff to plant floor operators, requiring adaptability in your approach and communication style.
- Deliver White Glove IT Services to Executives: A key aspect of your role will be to provide "White Glove" IT services to all company executives at the Arconic Lafayette plant and other remote sites. This means delivering a highly personalized, proactive, and exceptionally responsive level of support. You will anticipate their needs, ensure their technology is always functioning optimally, provide swift and discreet problem resolution, and manage their IT assets with meticulous care. This often involves proactive checks, personalized setup, and being available for immediate assistance to minimize any disruption to their critical tasks.
- Diagnose and Resolve Diverse Software and Hardware Incidents: You will be responsible for expertly diagnosing and resolving a wide array of software and hardware incidents. This includes comprehensive support for operating systems such as Windows 10 and Windows 11, addressing issues like system crashes (blue screens), performance degradation, driver conflicts, and operating system corruption. Your troubleshooting extends to network connectivity problems (e.g., Wi-Fi dropouts, wired network issues, VPN client configuration), mobile devices (both Android and iOS, including email setup, application issues, and device synchronization), and various business applications (e.g., Microsoft Office suite, specialized manufacturing software, ERP clients). You will utilize a variety of diagnostic tools and methodologies to quickly pinpoint root causes and implement effective solutions.
- Stage, Configure, and Deliver IT Assets: You will manage the entire process of preparing and deploying new IT assets. This includes staging, where you'll prepare new personal computers (desktops, laptops) and mobile phones for deployment by performing system imaging, installing standard software suites, configuring network settings, and ensuring all necessary drivers and updates are applied. You will then configure these devices to meet specific user or department requirements and physically deliver them to employees, often assisting with initial setup and connectivity, ensuring a smooth onboarding experience. This involves meticulous attention to detail and adherence to company standards.
- Manage Site IT Asset Inventory and System Support: You will play a crucial role in the management of IT asset inventory for the Lafayette site(s) and potentially other remote locations. This involves accurately tracking hardware (e.g., computers, monitors, printers, networking equipment), software licenses, and mobile devices from procurement through their entire lifecycle, including disposal. You will also be responsible for providing comprehensive support for all IT systems at the location, which may include local area network (LAN) equipment, site-specific servers, network printers, and other peripherals, ensuring their continuous operation and optimal performance. Regular inventory audits and updates will be part of your routine to maintain accurate records.
What's Needed: Essential Knowledge, Skills & Abilities
To succeed as a Desktop Support Technician in this vital role, you'll need a robust blend of practical IT experience, technical proficiency, and strong interpersonal skills. We are seeking a candidate who brings the following qualifications:
- Proven Experience in IT Support or Related Field: You must possess proven, hands-on experience in IT support or a closely related field. This indicates a practical understanding of helpdesk operations, incident management, and direct end-user assistance within a professional IT environment. The experience should demonstrate your ability to handle a variety of technical challenges that typically arise in a corporate or industrial setting.
- Strong Understanding of Windows Operating Systems and Troubleshooting: A strong, in-depth understanding of Windows operating systems (specifically Windows 10 and Windows 11) is essential, coupled with expert troubleshooting techniques. This includes proficiency with Windows utilities (e.g., Event Viewer, Device Manager, Task Manager, Disk Management), command-line tools (ipconfig, ping, tracert, netstat), understanding of system services, registry manipulation (with caution), driver management, and the ability to diagnose and resolve complex OS-level issues such as boot failures, application crashes, performance problems, and security alerts.
- Ability to Communicate Effectively with Diverse Individuals: You must possess the ability to communicate effectively with a wide variety of individuals. This means adapting your communication style to different audiences, from highly technical IT colleagues to non-technical plant operators, executives, and remote users. You should be able to clearly explain complex technical concepts in understandable terms, provide patient and empathetic support, write concise and accurate incident reports, and collaborate professionally in both verbal and written forms.
- Physical Capability: Lifting and Other Tasks: The role requires the capability to lift up to 50 lbs. and perform various physical tasks as required in a plant environment. This includes safely moving and setting up computer equipment (desktops, monitors, printers), installing network cables, accessing equipment in server closets, and performing other physical duties related to IT asset management and deployment. This is a hands-on role where physical aptitude is necessary.
- Willingness to Collaborate with a Global IT Support Team: You must demonstrate a strong willingness to collaborate actively with a global IT support team. This involves sharing information, documenting solutions, participating in virtual meetings, potentially providing remote assistance to colleagues, and adhering to global IT policies and best practices. Your ability to work cohesively within a distributed team structure is vital for consistent service delivery across the organization.
What's In It For You: Growth, Impact, and a Dynamic Work Setting
This contract Desktop Support Technician position in Lafayette, IN, offers a compelling opportunity for professional growth and meaningful contributions within a leading energy solutions provider.
- Direct Impact on Operational Efficiency: You will be integral to ensuring the continuous operation of essential IT and OT systems, directly contributing to the operational efficiency and productivity of the Arconic Lafayette plant. Your daily efforts will have a tangible impact on the company's core business activities.
- Exposure to Diverse Technologies: Working in a manufacturing plant environment, you'll gain exposure to a diverse array of technologies, potentially including specialized industrial software and hardware. This broad exposure will significantly enhance your technical skillset across both traditional IT and operational technology domains.
- Collaborative Team Environment: You'll become part of a supportive and collaborative IT team that values knowledge sharing and mutual assistance. This environment fosters learning and provides opportunities to work alongside experienced professionals, expanding your expertise.
- Opportunities for Skill Enhancement: The nature of the role, encompassing varied troubleshooting scenarios and asset management, provides continuous opportunities for skill enhancement. You'll be challenged to adapt to new technologies and solve complex problems, keeping your technical abilities sharp and relevant.
- Valuable Experience in a Critical Industry: Gaining experience within the energy solutions industry and a manufacturing plant setting offers invaluable insights into the unique IT demands and challenges of industrial operations. This specialized experience can open doors to future career advancements in critical infrastructure support.
- Potential for Long-Term Engagement: With a duration of 6+ months and a high possibility of extension, this contract offers a stable pathway for continued engagement and a chance to prove your value within the organization for a longer-term career trajectory.
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
If this Desktop Support Technician role in Lafayette, IN, aligns with your technical skills, problem-solving abilities, and passion for delivering exceptional customer service, we encourage you to explore this opportunity. This is a fantastic chance to join a leader in the energy solutions industry and make a tangible difference in their daily operations.
To take the next step in your career, click "Apply Now." A dedicated recruiter will be in touch with you promptly to discuss this great opportunity in detail, answer any questions you may have, and guide you through the application process. We look forward to connecting with you and exploring how your expertise can contribute to our team's success!
Job Features
Job Category | IT |
A leader in the Computer and Mathematical industry, our client is actively seeking a highly experienced and visionary Senior Wireless Site Surveyor (Long-Term Contract - Hybrid/Remote with U.S. Travel - Raleigh/Durham, NC) to join their high-impact team. This pivotal role offers a unique opportunity for a seasoned wireless professional to lead the design, deployment, and optimization of advanced wireless and Real-Time Location Systems (RTLS) solutions across the United States. Situated with a base in the Raleigh/Durham, NC area, this position offers a flexible hybrid/remote work model, complemented by necessary U.S. travel (up to 30%). This role comes with the added advantages of weekly pay, holiday pay accrual, full benefits, and dedicated career growth support via Experis, empowering you to lead the future of wireless innovation with top-tier clients and cutting-edge tools.
Senior Wireless Site Surveyor (Long-Term Contract - Hybrid/Remote with U.S. Travel - Raleigh/Durham, NC)
Location: Raleigh/Durham, NC (Hybrid/Remote with up to 30% U.S. Travel) – This position offers a flexible hybrid/remote work arrangement, with an expectation of travel throughout the U.S. for site surveys and project implementations, typically 1-2 weeks per month.
Employment Type: Long-Term Contract via Experis
Perks: Weekly Pay | Holiday Pay Accrual | Full Benefits | Dedicated Career Growth Support
Industry: Computer and Mathematical
Lead the Future of Wireless Innovation: Role Overview
Are you a seasoned wireless professional poised to tackle complex, enterprise-scale projects that redefine connectivity? This opportunity invites you to join a high-impact team as a Senior Wireless Engineer, where your expertise will be critical in leading the strategic design, precise deployment, and continuous optimization of advanced wireless and Real-Time Location Systems (RTLS) solutions. You will operate across diverse environments throughout the U.S., collaborating with top-tier clients, leveraging cutting-edge tools like Ekahau AI Pro, and working extensively with the latest Cisco Catalyst wireless platforms. This role is for a visionary who is ready to shape the wireless landscape at scale.
What You Bring: Essential Qualifications and Expertise
To excel in this challenging and rewarding role, you will possess a profound level of expertise and a proven track record in enterprise-grade wireless deployments. We are seeking a professional who demonstrates:
- Extensive Experience in Wireless and RTLS Deployments: A minimum of 7+ years of hands-on experience specifically in large-scale wireless network design, deployment, and optimization, coupled with significant experience in Real-Time Location Systems (RTLS) deployments. This extensive background should include a deep understanding of the complexities involved in bringing robust, high-performance wireless and RTLS solutions to fruition across various enterprise sectors.
- Mastery of Hybrid RF Survey Methodologies: You must demonstrate mastery of hybrid RF survey methodologies, adeptly combining both predictive modeling and on-site physical surveys. This includes the ability to conduct detailed site assessments, interpret RF behavior in diverse architectural settings (e.g., warehouses, offices, healthcare facilities, manufacturing plants), identify potential sources of interference, and accurately map coverage and capacity requirements. Your expertise in this area is crucial for ensuring optimal wireless performance from the ground up.
- Expert-Level Proficiency with Ekahau AI Pro and Sidekick I/II: You must possess expert-level proficiency with Ekahau AI Pro, the industry-leading Wi-Fi design and analysis software, complemented by deep familiarity and hands-on experience with Ekahau Sidekick I/II hardware for precise site surveys. This includes advanced capabilities in designing, validating, and troubleshooting Wi-Fi networks, performing predictive designs, conducting active and passive surveys, analyzing spectrum, and generating comprehensive heatmaps and reports. Your mastery of these tools will be foundational to your success.
- Deep Hands-On Experience with Cisco Catalyst Wireless Platforms: You are expected to have deep hands-on experience with the Cisco Catalyst 91xx Access Points (APs) and Cisco Catalyst 9800 Series Wireless LAN Controllers (WLCs) running IOS-XE. This includes extensive practical knowledge of configuring, deploying, monitoring, and troubleshooting these platforms in large-scale enterprise environments. Furthermore, strong experience with various Cisco antenna systems and understanding their application in optimizing coverage and capacity is essential. Your familiarity with the Cisco Catalyst ecosystem is paramount for this role.
- Strong Consulting Presence and Mentorship Abilities: You will possess a strong consulting presence, enabling you to effectively engage with clients and cross-functional teams, understand their business needs, and articulate complex technical solutions clearly and concisely. Additionally, you will demonstrate the ability to mentor junior engineers, providing technical guidance, sharing best practices, and fostering skill development within the team, thereby elevating collective expertise.
- Experience Automating Wireless Reporting and Analysis: You bring valuable experience in automating wireless reporting and analysis processes. This includes practical skills in using scripting languages like Python to extract data, process information, and generate custom reports. Experience with Excel automation for data manipulation and presentation, and particularly with Splunk for wireless telemetry analytics, is highly desirable. Your ability to automate these tasks will streamline operations and provide actionable insights more rapidly.
Key Responsibilities: Driving Wireless Initiatives from Plan to Implementation
As a Senior Wireless Engineer, your responsibilities will be diverse and impactful, spanning the entire lifecycle of wireless and RTLS solutions, ensuring both technical excellence and strategic alignment.
- Lead and Execute Hybrid RF Surveys Across Diverse Environments: You will lead and execute complex hybrid RF surveys across a wide array of diverse environments, including corporate offices, industrial facilities, healthcare settings, and large public venues. This involves meticulously planning surveys, selecting appropriate equipment, conducting on-site data collection, and integrating this data with predictive models to produce highly accurate RF analyses. Your leadership in this area ensures that foundational network designs are based on robust real-world data.
- Design and Optimize Wireless Networks Using Ekahau and Cisco Platforms: You will be responsible for the sophisticated design and continuous optimization of wireless networks, leveraging your expertise with Ekahau AI Pro for detailed planning and validation, and the full suite of Cisco Catalyst wireless platforms for implementation. This includes creating detailed network blueprints, channel plans, power settings, AP placement strategies, and ensuring optimal performance and coverage across all client devices.
- Deliver Detailed RF Analysis and Actionable Design Documentation: A critical output of your work will be the delivery of detailed RF analysis reports and highly actionable design documentation. This includes clear network diagrams, bill of materials, configuration guides, and comprehensive explanations of design choices, performance expectations, and potential considerations. Your documentation will serve as a definitive guide for deployment teams and future operational support.
- Architect and Implement Enterprise Wireless Solutions, Including RTLS: You will take a lead role in architecting and implementing enterprise-grade wireless solutions, extending beyond basic connectivity to include specialized applications like Real-Time Location Systems (RTLS). This involves designing the infrastructure to support asset tracking, wayfinding, and other location-aware services, ensuring seamless integration with core wireless infrastructure and other enterprise systems.
- Provide Expert-Level Remote Design Support and Client-Facing Consulting: You will provide expert-level remote design support to project teams and clients, leveraging your deep technical knowledge to address complex challenges without requiring constant physical presence. Furthermore, you will engage in client-facing consulting, articulating technical solutions, presenting design recommendations, and acting as a trusted advisor to key stakeholders.
- Drive Wireless PDI (Plan, Design, Implement) Initiatives from Start to Finish: You will independently drive wireless PDI (Plan, Design, Implement) initiatives from their conceptual inception through to successful operational handover. This comprehensive project leadership includes defining project scope, establishing timelines, coordinating resources, managing risks, and ensuring that all phases of planning, design, and implementation are executed efficiently and effectively.
- Work with Multiple Client Teams for Lab and Pre-Field Testing: You will collaborate extensively with multiple client teams to perform essential setup, configuration, and rigorous testing in lab and pre-field environments for networking solutions. This work directly supports the crucial validation and acceptance testing phases before solutions are deployed into production, ensuring their readiness, performance, and reliability. This also involves ensuring interop testing for new optics and managing both amplified and unamplified network configurations.
Technologies & Tools: Your Expertise in Action
Your role will demand proficiency with a comprehensive suite of technologies and tools:
Core Expertise (Mastery Required):
- Ekahau AI Pro + Sidekick I/II: Expert-level proficiency in using Ekahau AI Pro for Wi-Fi design, analysis, and troubleshooting, coupled with hands-on experience with the Ekahau Sidekick I/II for precise site survey data collection.
- Cisco Catalyst Wireless (91xx/98xx IOS-XE): Deep practical experience with Cisco Catalyst 91xx series Access Points and 9800 series Wireless LAN Controllers running IOS-XE, including configuration, deployment, and advanced troubleshooting.
- RTLS and Hybrid Design Methodology: Proven experience in designing and deploying Real-Time Location Systems (RTLS) and expertise in applying hybrid design methodologies that combine predictive modeling with on-site validation.
- RF Survey & Predictive Design Analysis: Comprehensive skills in conducting RF site surveys, interpreting RF behavior, and performing predictive design analysis to optimize wireless coverage, capacity, and performance.
Preferred Add-ons (Valuable Supplemental Skills):
- Cisco DNAC / Catalyst Center: Familiarity or experience with Cisco DNA Center / Catalyst Center for centralized network management, automation, and assurance.
- Meraki Wireless Solutions: Experience with Cisco Meraki wireless products, including their cloud-managed architecture, configuration, and troubleshooting.
- Python Scripting & Excel Automation: Proficiency in Python for network automation, data manipulation, and generating custom reports, complemented by strong Excel automation skills for analysis.
- Splunk for Wireless Telemetry Analytics: Experience using Splunk for collecting, analyzing, and visualizing wireless telemetry data to gain operational insights and troubleshoot performance issues.
Additional Recommended Qualifications (Enhancing Your Profile):
- Bachelor's Degree: A Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience.
- Advanced Networking Certifications: CCNP or CCIE or equivalent industry certifications from major network vendors (e.g., Cisco, Juniper) indicating advanced routing, switching, and wireless expertise.
- Enterprise Wi-Fi Design & Operations: Demonstrated experience in enterprise Wi-Fi design, deployment, and at-scale operation, including configuration, monitoring, and troubleshooting. Experience with system test, RF Survey, Optimization, Wi-Fi Alliance (WFA) Certifications Lab processes, Test Automation, validation on commercial Residential/Enterprise Access Point/Controller products, and customer support.
- Wi-Fi Protocol Expertise (IEEE 802.11): Deep understanding of the IEEE 802.11 family of standards (a/b/g/n/ac/ax) and their practical application.
- Bluetooth Familiarity: Experience working with Bluetooth and familiarity with its various versions.
- Wi-Fi Security Standards: Thorough understanding of Wi-Fi security standards, including WPA2 & WPA3, and Extensible Authentication Protocol (EAP).
- Wi-Fi Supplicant & Client/Device Stack: Experience with implementation, configuration, and troubleshooting of Wi-Fi supplicant and client/device stacks, specifically focusing on Android and iOS Wi-Fi stack.
- Planning & Survey Tools: Proficiency with AirMagnet, Ekahau, etc.
- Testing Tools: Experience with Spectrum Analyzer, IxVeriwave, IxChariot traffic generator, iperf3, Wireshark, Omnipeek, Spirent C-50, NetScout, Octoscope Box.
- Source Control Systems: Familiarity with Git.
- Bug Management Tools: Experience with Jira, Bugzilla etc.
- Scripting Languages & DevOps: Familiarity with Shell, Python, Go; ability to code for scripting/automation; DevOps CI/CD mindset.
- Platforms: Experience with Windows, Linux, Android, MacOS.
- Networking Protocols: Strong understanding of TCP/IP, DHCP, SNMP, DNS, FTP, SMTP, ICMP, STP.
- RADIUS Servers: Experience with Free RADIUS Server, HOSTAPD (Linux), Microsoft IAS, and other AAA platforms.
- Testing Types: Expertise in various types of testing including Functional, Feature Testing, Integration test, Performance testing, Stress and System testing on Wi-Fi and Bluetooth products.
- Core Routing & Switching Expertise: Subject matter expertise of TCP/IP fundamentals, IPv4/v6, BGP/MP-BGP, ISIS, OSPF, MPLS, EVPN VXLAN, IP sub-netting and super-netting, hierarchical routing principles, routing protocol operation, routing policies at BGP peering points, VPNs, and associated tunneling technologies (IPSEC, L2TP, MPLS).
- Multi-Vendor Experience: Previous experience with network equipment vendor products (e.g., Juniper, Cisco, Arista, other OEMs).
- Linux/UNIX Proficiency: Comfortable with Linux or other UNIX implementations, with scripting skills.
- Python/Ansible for Automation: Experience with Python scripting / Ansible for scripting and automation.
- Code Reading Ability: Ability to "read code" as source documentation.
Why Join Experis? Unlocking Your Career Potential
This Long-Term Contract opportunity via Experis offers more than just a project; it provides a comprehensive support system for your professional journey.
- Long-Term Contract Stability: Enjoy the assurance of long-term contract stability with consistent hours, providing a reliable foundation for your career.
- Competitive Compensation and Benefits: Benefit from weekly pay and a full benefits package, ensuring your financial well-being and access to essential services.
- Paid Holidays and Travel Opportunities: Accrue paid holidays and embrace exciting travel opportunities, typically 1-2 weeks per month, allowing you to experience diverse environments across the U.S.
- Access to Premium Resources: Gain access to premium tools, collaborate with enterprise clients, and work within a collaborative engineering team, empowering you to deliver exceptional results.
- Leadership and Strategic Influence: Seize opportunities to lead, mentor, and actively shape wireless strategy at scale, making a significant impact on the future of connectivity within the organization.
If you are a highly accomplished Senior Wireless Site Surveyor with a passion for innovation and the expertise to drive enterprise-scale wireless solutions, this Long-Term Contract (Hybrid/Remote with U.S. Travel) opportunity based in Raleigh/Durham, NC, is tailor-made for you. This is an unparalleled chance to lead, innovate, and grow your career with a leading client and the robust support of Experis.
To learn more and potentially embark on this exciting journey, click "Apply Now." A dedicated recruiter will be in touch with you promptly to discuss this outstanding opportunity in greater detail, answer any questions you may have, and guide you through the application and interview process. We eagerly look forward to speaking with you and exploring how your unique expertise can contribute to shaping the future of wireless innovation!
Job Features
Job Category | IT |
A leading technology organization is actively seeking a highly skilled and dedicated Azure Service Engineer (Contract - Hybrid - Redmond, WA) to join their dynamic Cloud Operations team. This 18-month contract position, based in Redmond, Washington, offers a hybrid work model, blending onsite collaboration with remote flexibility. The ideal candidate will possess robust problem-solving skills, deep proficiency in a wide array of Azure services, and excellent communication abilities, all of which are essential for successfully integrating into and contributing to this innovative and fast-paced environment. This role is crucial for supporting critical cloud infrastructure and ensuring the high availability and performance of cloud-based applications.
Azure Service Engineer (Contract - Hybrid - Redmond, WA)
Location: Redmond, WA – This is a Hybrid role, combining onsite presence in Redmond with remote work flexibility.
Duration: 18 Month Contract
Pay Range: $50 - $52 per hour
Employment Type: Contract (with potential for extension)
Industry: Computer and Mathematical
What You'll Be Doing: Core Responsibilities in Azure Cloud Operations
As an Azure Service Engineer, you will be at the forefront of managing, optimizing, and ensuring the reliability of critical cloud infrastructure. Your responsibilities will involve a blend of automation development, incident response, proactive monitoring, and collaborative documentation, all centered around delivering high-performance Azure services.
- Develop Automation Scripts and Tools for Operational Efficiency: You will be instrumental in driving operational efficiency by developing robust scripts and leveraging automation tools. This includes utilizing Azure Automation for runbook orchestration, PowerShell for comprehensive system management, and Azure CLI (Command-Line Interface) for programmatic control of Azure resources. Your efforts will focus on automating routine tasks, streamlining repetitive processes, and enhancing the overall efficiency and consistency of cloud operations. This allows the team to focus on more complex, strategic initiatives.
- Respond to Service Incidents and Troubleshoot Root Causes: A critical aspect of your role will be to respond promptly to service-related incidents. You will take charge in troubleshooting root causes of issues impacting Azure services and cloud-based applications. This requires a systematic approach to problem diagnosis, utilizing various Azure diagnostic tools and logs. Furthermore, you will work collaboratively with cross-functional teams (e.g., development, networking, security) to resolve issues quickly and effectively, minimizing downtime and ensuring rapid service restoration. Your ability to perform thorough root cause analysis will be key to implementing preventative measures.
- Continuous Monitoring of Azure Service Health and Performance: You will be responsible for continuously monitoring the health, performance, and reliability of Azure services and cloud resources. This involves leveraging native Azure monitoring tools such as Azure Monitor for collecting metrics and logs, Application Insights for application performance management (APM), and Log Analytics for centralized log aggregation and analysis. Your proactive monitoring efforts will enable early detection of anomalies, performance degradation, or potential issues, allowing for timely intervention before they impact users.
- Document Troubleshooting Steps, Operational Procedures, and System Configurations: You will play a crucial role in building and maintaining a comprehensive knowledge base for team collaboration. This involves meticulously documenting troubleshooting steps for common and complex issues, creating clear and concise operational procedures for routine tasks, and accurately recording system configurations of Azure resources. High-quality documentation is vital for knowledge transfer, onboarding new team members, and ensuring consistent operational practices across the cloud operations team.
- Ensure High Availability and Performance of Cloud-Based Applications: You will directly contribute to ensuring the high availability and optimal performance of cloud-based applications. This is achieved through a combination of proactive maintenance activities (e.g., patching, resource scaling, capacity planning), continuous optimization of Azure resource configurations, and adherence to best practices for cloud architecture. Your work will directly impact the reliability and responsiveness of critical applications that drive the organization's business.
What You'll Need: Essential Qualifications and Expertise
To thrive in this critical Azure Service Engineer role, you will need a strong foundation in cloud operations, demonstrable coding skills, and a deep understanding of Microsoft Azure services. We are seeking a candidate who brings the following qualifications:
- Cloud Operations Experience (Microsoft Azure Focus): A minimum of 3+ years of hands-on experience in cloud operations, IT support, or service engineering is required, with a distinct and primary focus on Microsoft Azure. This experience should demonstrate a solid understanding of cloud service models (IaaS, PaaS, SaaS), cloud best practices, and the challenges of managing dynamic cloud environments.
- Mandatory Coding Proficiency (C# or Java): You MUST BE ABLE TO CODE. Proficiency in either C# or JAVA is a mandatory requirement. This indicates the role goes beyond just scripting and requires true software development capabilities for building robust automation solutions, integrating systems, or developing tools to enhance cloud operations.
- Educational Background (or Equivalent): A Bachelor's degree in Computer Science, Information Technology, or a related field from an accredited institution is preferred. Alternatively, equivalent practical experience that demonstrates a strong theoretical and practical understanding of computing principles relevant to cloud environments will be considered.
- Proficiency in Key Azure Services: You must demonstrate strong proficiency in a range of core Azure services. This includes, but is not limited to:
- Azure Virtual Machines (Azure VMs): Experience with deploying, configuring, managing, and troubleshooting Windows and Linux VMs in Azure.
- Azure Networking: Expertise in configuring Azure Virtual Networks (VNets), subnets, Network Security Groups (NSGs), Azure Load Balancers, Azure Application Gateways, VPN Gateways, and ExpressRoute for hybrid connectivity.
- Azure Storage: Familiarity with various Azure storage options such as Blob Storage, File Storage, Disk Storage, and their appropriate use cases, including data lifecycle management.
- Strong Scripting Skills for Automation: Beyond the mandatory coding, you must possess strong scripting skills specifically for automation and task simplification within the Azure ecosystem. This includes proven expertise in PowerShell for managing Windows-based Azure resources and Azure CLI for cross-platform and programmatic control of Azure services. Your ability to write efficient and reusable scripts is crucial for enhancing operational efficiency.
- Excellent Troubleshooting and Problem-Solving in Cloud: You will exhibit excellent troubleshooting and problem-solving skills specifically tailored to a cloud-based environment. This means the ability to diagnose complex issues across various Azure services, understand interdependencies, interpret cloud logs and metrics, and systematically identify and resolve root causes in a distributed cloud architecture.
What's In It For You: Growth, Collaboration, and Meaningful Impact
This 18-month contract position in Redmond, WA, offers a compelling opportunity for professional growth and engagement within a leading technology organization.
- Opportunity to Work with Cutting-Edge Cloud Technologies: You'll have the invaluable opportunity to work with cutting-edge cloud technologies, specifically within the robust Microsoft Azure ecosystem. This continuous exposure ensures your skills remain highly current and marketable in the rapidly evolving cloud landscape.
- Collaborative Work Environment with Focus on Team Success: You will join a truly collaborative work environment where teamwork is not just encouraged but actively fostered, with a strong focus on team success. You'll work alongside experienced cloud professionals, sharing knowledge, overcoming challenges together, and celebrating collective achievements.
- Chance for Contract Extension Based on Performance and Workload: This 18-month contract offers a clear chance for extension based on performance and workload. This provides an opportunity for long-term engagement and career stability within the organization, rewarding your contributions and expertise.
- Engagement in Meaningful Projects that Impact the Organization: Your role will involve direct engagement in meaningful projects that significantly impact the organization. Your contributions to cloud infrastructure will directly support critical business applications and services, making a tangible difference to the company's operational capabilities and strategic objectives.
- Access to Professional Development Resources and Training: The organization is committed to your growth, providing ready access to professional development resources and training. This includes opportunities for advanced Azure certifications, specialized workshops, and internal learning initiatives, empowering you to continuously enhance your expertise and advance your career in cloud engineering.
Upon successful completion of a predefined waiting period, consultants engaged in this role become eligible for a comprehensive suite of benefits designed to support their well-being and financial security. These include:
- Medical and Prescription Drug Plans: Comprehensive healthcare coverage for medical services and necessary prescription medications.
- Dental Plan: Benefits covering routine dental care and essential treatments.
- Vision Plan: Coverage for eye examinations, prescription glasses, and contact lenses.
- Health Savings Account (HSA): A tax-advantaged savings account to help pay for qualified medical expenses.
- Health Flexible Spending Account (HFSA): Allows pre-tax contributions for eligible healthcare costs.
- Dependent Care Flexible Spending Account (DCFSA): Provides tax advantages for dependent care expenses.
- Supplemental Life Insurance: Options for additional life insurance coverage for enhanced financial protection.
- Short Term and Long Term Disability Insurance: Income replacement benefits during periods of incapacitation due to illness or injury.
- Business Travel Insurance: Coverage for unforeseen events during authorized business travel.
- 401(k), Plus Match: An opportunity to save for retirement with the added benefit of employer matching contributions.
- Weekly Pay: Consistent and regular compensation provided on a weekly basis, ensuring stable financial flow throughout your contract.
If this Azure Service Engineer role in Redmond, WA, aligns with your cloud operations expertise, coding proficiency, and passion for Microsoft Azure, we encourage you to learn more about this exciting hybrid contract opportunity. This is a chance to join a leading technology organization and make a direct impact on critical cloud infrastructure.
To take the next step in your career and potentially contribute to cutting-edge cloud solutions, click "Apply Now." A dedicated recruiter will be in touch with you promptly to discuss this great opportunity in detail, answer any questions you may have, and guide you through the application process. We look forward to connecting with you and exploring how your expertise can benefit our team!
Job Features
Job Category | Engineering, IT |
A visionary technology leader is actively seeking a highly skilled and dedicated WiFi Validation Engineer (Onsite - Menlo Park, CA) to join their innovative team. This contract position, located in the heart of Menlo Park, California, is crucial for ensuring the robust performance, security, and reliability of high-performance wireless networks. The ideal candidate will possess a deep understanding of Wi-Fi technologies, exceptional validation expertise, and a proactive, collaborative approach to problem-solving, aligning perfectly with the organization's commitment to pushing the boundaries of connectivity.
WiFi Validation Engineer (Onsite - Menlo Park, CA)
Location: 1 Hacker Way, Menlo Park, CA 94025 – This is an Onsite role, requiring daily presence at the designated facility.
Employment Type: Contract
Pay Range: $55 - $60 per hour
Industry: Computer and Mathematical
What You'll Be Doing: Core Responsibilities in Wireless Validation & Engineering
As a WiFi Validation Engineer, you will be instrumental in the end-to-end lifecycle of cutting-edge wireless network solutions, from initial design and rigorous testing to seamless integration and ongoing optimization. Your responsibilities will span architectural contributions, meticulous validation, and proactive support, ensuring the delivery of secure, high-performing Wi-Fi experiences.
- Designing High-Performance Wireless Networks and Secure Solutions: You will be a key contributor to the design of high-performance wireless networks and solutions. This involves more than just connectivity; it's about crafting robust architectures that conform to the latest industry security standards and best practices. You'll consider factors like capacity, coverage, interference mitigation, user density, and advanced security protocols to ensure optimal performance and resilience.
- Collaborating on User Requirements and Network Solutions: A critical aspect of your role involves collaborating closely with customers and diverse cross-functional teams. You will translate complex user requirements and various use cases into tangible, appropriate network solutions and their associated deliverables. This requires strong communication skills to bridge the gap between user needs and technical implementation, ensuring that engineered solutions truly solve real-world problems.
- Defining and Developing Evaluation Criteria for Wireless Platforms: You will take the lead in defining and developing comprehensive criteria for evaluating and selecting Wireless Platforms/Solutions. This involves establishing benchmarks for performance, scalability, security features, manageability, cost-effectiveness, and integration capabilities. These criteria will form the basis for rigorous testing and comparison of different OEM offerings to ensure the best fit for the client's production environment.
- Executing Test Plans and Publishing Comparison Reports: Following the defined criteria, you will execute detailed test plans to rigorously assess various wireless platforms and solutions. Upon completion of testing, you will publish thorough comparison reports among participating OEMs. These reports will provide data-driven insights into performance metrics, feature sets, stability, and adherence to requirements, guiding critical decision-making processes for platform selection.
- Integrating OEM Platforms with Client Production Tooling Stack (FCAPS): You will be responsible for the seamless integration of OEM wireless platforms with the client's existing production tooling stack. This includes ensuring compatibility and data flow for Fault, Configuration, Accounting, Performance, and Security (FCAPS) management. Your work will enable comprehensive monitoring, automated configuration, accurate resource accounting, performance analytics, and robust security posture management across the wireless infrastructure.
- Wireless Platforms Release Management (Comprehensive Oversight): You will oversee the intricate process of wireless platforms release management, ensuring smooth and secure updates across the network. This includes:
- Creating a comprehensive list of use cases/scenarios to be tested for each new release, ensuring thorough validation.
- Reviewing reports provided by manufacturers, including detailed release notes, identified dependencies, caveats, and affected bugs, and subsequently updating internal guidance for the network operations team.
- Tracking new features on OEM Roadmaps to anticipate future capabilities and plan for adoption.
- Tracking critical open issues and their fixes with OEM Technical Assistance Centers (TAC), driving resolution and ensuring stability.
- Tracking open security vulnerabilities and their associated fixes, prioritizing patches to maintain a strong security posture.
- Defining an upgrade cadence and comprehensive rollout plan for production, minimizing disruption.
- Coordinating upgrades in the validation lab (e.g., Validation Chambers and Wireless LAN Controllers - WLCs) and managing the production rollout.
- Setting up/writing automated Wi-Fi tests for Continuous Integration (CI) and release validation (bug scrub), enabling rapid and reliable testing.
- Providing Support and Guidance for Troubleshooting and Escalations: You will provide expert support and guidance to the wireless network operations team for troubleshooting critical issues on both the client (device) and network side. This includes acting as an L3 escalation point for complex problems, leveraging your deep knowledge to diagnose and resolve persistent wireless challenges.
- Process Improvement and Automation: You will actively participate in the development and continuous improvement of processes, metrics, tools, alerting, and scripts aimed at optimizing network performance and ensuring reliable operations. This includes identifying opportunities for automation solutions that enhance monitoring capabilities, streamline repetitive tasks, and significantly reduce human error, contributing to a more efficient and resilient network.
- Proactive Contribution to Technical/Training Documentation: You will proactively contribute to and maintain comprehensive technical and training documentation. This involves creating detailed guides, procedures, and knowledge base articles that empower the operations team and ensure efficient knowledge transfer, supporting long-term operational excellence.
- Advanced Network Design and Planning (IPv4/IPv6, Routing Protocols): Beyond wireless, you will contribute to developing detailed network architecture plans incorporating both IPv4 and IPv6 addressing schemes. This is crucial to accommodate current and future network requirements, meeting organizational needs and facilitating future growth. You will utilize advanced routing protocols such as BGP/MP-BGP (Border Gateway Protocol / Multiprotocol BGP), EVPN VXLAN (Ethernet VPN / Virtual Extensible LAN), and OSPF (Open Shortest Path First) for efficient, scalable, and resilient network routing.
- Installation, Configuration, and Problem Solving for Advanced Protocols: You will navigate and resolve difficult issues in supporting existing deployment teams, requiring a strong technical, strategic, and collaborative approach. This includes hands-on setting up network devices with advanced protocol features like BGP/MP-BGP and EVPN VXLAN. You'll also configure DHCP (Dynamic Host Configuration Protocol), supporting both IPv4 and DHCPv6 for IPv6 environments. Your responsibilities extend to configuring DNS (Domain Name System) for resolving domain names to both IPv4 and IPv6 addresses, and implementing both stateful and stateless firewalls to control network traffic based on predetermined security rules.
- Network Assessment, Planning, and Migration Execution: You will conduct thorough analysis of existing networks to identify areas for improvement or migration. This includes developing detailed migration plans, complete with timelines, resource allocation, and comprehensive risk assessments. You'll create comprehensive documentation for both legacy and new network architectures. Your role involves configuring new hardware and software according to design specifications, performing rigorous testing to ensure functionality, performance, and compatibility, and executing the migration plan with minimal disruption to ongoing operations. Coordination with cross-functional teams will be vital to manage dependencies and resolve issues promptly during these critical transitions.
- Ongoing Maintenance and Support for Network Performance: You will be responsible for continuous maintenance and support utilizing various monitoring tools. This includes using SNMP (Simple Network Management Protocol), NetFlow/sFlow (network flow monitoring), ICMP (Internet Control Message Protocol), and syslog for vigilant monitoring and managing network performance. You'll regularly update firewall rules and configurations to protect against emerging threats, and continually monitor both old and new network segments to ensure stability and optimal performance. Providing pre and post-migration support for network architectures will be a key aspect of your troubleshooting responsibilities.
- Comprehensive Security Management: You will implement robust security protocols such as IPSec (Internet Protocol Security) for secure network communications in both IPv4 and IPv6 environments. You will also employ RADIUS/PI servers for centralized authentication, ensuring secure access control across the network infrastructure.
- Lab and Pre-Field Testing and Validation: You will collaborate extensively with multiple client teams to perform setup, configuration, and testing in lab and pre-field environments for networking solutions. This work directly supports the crucial validation and acceptance testing phases before solutions are deployed into production, ensuring their readiness and reliability.
What's Needed: Essential Qualifications and Expertise for Success
To excel in this highly specialized and impactful role, you'll need a robust blend of academic knowledge, extensive practical experience, and deep technical proficiency in wireless and core networking.
- Educational Foundation: A Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience is required. This academic or equivalent practical background provides the foundational knowledge necessary for complex network engineering and problem-solving.
- Industry Certifications (Strongly Preferred): While not explicitly stated as mandatory, the mention of CCNA, CCIE, or similar, and then the re-emphasis on CCNP or CCIE or equivalent, indicates a strong preference for high-level industry certifications. These certifications (e.g., Cisco Certified Network Professional, Cisco Certified Internetwork Expert, or equivalent certifications from other major network vendors) are critical for demonstrating advanced networking and wireless expertise.
- Extensive Enterprise Wi-Fi Experience: You must have significant experience in enterprise Wi-Fi design, deployment, and at-scale operation. This includes hands-on expertise in the configuration, monitoring, and troubleshooting of large-scale wireless networks. Experience with Tier 1 Wi-Fi vendor ecosystems such as Cisco, Meraki, Arista, Mist, and others is highly desirable. This experience should encompass system testing, RF Surveys, network optimization, familiarity with Wi-Fi Alliance (WFA) Certifications Lab processes, Test Automation, validation on commercial Residential/Enterprise Access Point/Controller products, and providing customer support for wireless issues.
- Deep Wi-Fi Protocol Knowledge: Thorough experience with Wi-Fi protocols as defined by the IEEE 802.11 family of standards (a/b/g/n/ac/ax) is essential. This includes understanding the nuances of each standard, their capabilities, and their practical application in high-density or performance-critical environments.
- Bluetooth Familiarity: Experience working with Bluetooth and familiarity with its various versions and applications is also required, indicating a broader understanding of wireless communication technologies.
- Comprehensive Wi-Fi Security Standards Expertise: You must possess a thorough understanding of Wi-Fi security standards, including WPA2 & WPA3, as well as Extensible Authentication Protocol (EAP). This knowledge is critical for designing and validating secure wireless networks that protect sensitive data and user privacy.
- Wi-Fi Supplicant and Client/Device Stack Experience: Hands-on experience with the implementation, configuration, and troubleshooting of Wi-Fi supplicant and client/device stacks, with a specific focus on Android and iOS Wi-Fi stacks, is crucial. This means understanding how mobile devices connect to and interact with wireless networks, and being able to diagnose connectivity or performance issues from the client perspective.
- Planning & Survey Tools Proficiency: Proficiency with industry-standard planning and survey tools such as AirMagnet and Ekahau is necessary for effective wireless network design, site surveys, and troubleshooting.
- Extensive Testing Tools Expertise: You must be proficient with a wide range of testing tools, including:
- Spectrum Analyzer: For identifying and mitigating RF interference.
- IxVeriwave, IxChariot traffic generator, iperf3: For performance testing and traffic generation.
- Wireshark, Omnipeek: For packet capture and deep protocol analysis.
- Spirent C-50, NetScout, Octoscope Box: For specialized network and wireless testing. Your ability to leverage these tools for rigorous validation and troubleshooting is paramount.
- Source Control and Bug Management Familiarity: Familiarity with Source Control Systems (Git) for code management and versioning, as well as Bug Management Tools such as Jira and Bugzilla, is expected for efficient project and issue tracking.
- Scripting and Automation Skills with DevOps Mindset: Familiarity and ability to code for scripting/automation using languages like Shell, Python, and Go is required. You should possess a DevOps CI/CD (Continuous Integration/Continuous Delivery) mindset for driving automation and achieving scale in network operations. The ability to "read code" as source documentation is also important for understanding automated processes.
- Platform Versatility: Experience working across various operating systems, including Windows, Linux, Android, and MacOS, demonstrates adaptability and a broad technical understanding.
- Core Networking Protocols Expertise: Deep subject matter expertise in core routing and switching protocols is essential, including:
- TCP/IP fundamentals: In-depth understanding.
- IPv4/v6: Proficiency in both addressing schemes.
- BGP/MP-BGP, ISIS, OSPF, MPLS, EVPN VXLAN: Advanced understanding of these routing and overlay protocols, including their operation, configuration, and troubleshooting in complex network designs.
- IP sub-netting and super-netting, hierarchical routing principles.
- Routing protocol operation and routing policies at BGP peering points.
- VPNs and associated tunneling technologies such as IPSEC, L2TP, MPLS, etc.
- Multi-Vendor Network Equipment Experience: Previous experience working with network equipment vendor products from leading providers like Juniper, Cisco, Arista, and other OEMs is expected. This demonstrates a broad understanding of different network operating systems and hardware platforms.
- Linux/UNIX Proficiency: Comfort working with Linux or other UNIX implementations, coupled with strong scripting skills, is a key technical requirement.
- Python/Ansible for Automation: Direct experience with Python scripting and Ansible for network scripting and automation is highly valued.
If you are a highly experienced and technically proficient WiFi Validation Engineer seeking a challenging and impactful contract opportunity in Menlo Park, CA, within a leading technology organization, we encourage you to explore this role. This is a chance to contribute to cutting-edge wireless solutions and directly influence the quality of connectivity for a broad user base.
To learn more and potentially join this innovative team, click "Apply Now." A dedicated recruiter will promptly be in touch to discuss this outstanding opportunity in greater detail, answer any questions you may have, and guide you through the application and interview process. We eagerly anticipate connecting with you and exploring how your unique expertise can contribute to our continued success!
Job Features
Job Category | IT |
A premier technology organization is actively seeking a highly skilled and experienced Network Engineer III (Contract - Onsite - Greenwood Village, CO) to join their critical Network Operations team. This six-month W2 contract position, based in Greenwood Village, Colorado, is ideal for a professional with robust problem-solving skills, exceptional teamwork abilities, and a profound passion for technology. The successful candidate will play a pivotal role in ensuring the seamless functioning and continuous evolution of essential network systems, aligning perfectly with the organization's commitment to innovation and operational excellence.
Network Engineer III (Contract - Onsite - Greenwood Village, CO)
Location: Greenwood Village, CO – This is an Onsite role, requiring daily presence at the designated facility.
Employment Type: Six-month W2 Contract
Pay Range: $55 to $60 per hour
Industry: Computer and Mathematical
What You'll Be Doing: Core Responsibilities Defining Network Excellence
As a Network Engineer III, you will be a key contributor to the design, implementation, and ongoing support of the organization's critical network infrastructure. Your role will involve a blend of strategic planning, hands-on technical work, and collaborative problem-solving to ensure optimal network performance and reliability.
- Participation in Network Planning, Architecture, and Engineering: You will actively participate in network planning, architecture design, and engineering initiatives. This involves contributing to the strategic direction of the network, helping to define its future state, and translating business requirements into technical network designs. You will assist in evaluating various solutions, assessing their scalability, security, and integration capabilities to ensure the network can support evolving organizational needs. This includes involvement in capacity planning, technology roadmaps, and the lifecycle management of network components.
- Integration and Configuration of Communication Architectures: A core responsibility will be to integrate and meticulously depict communication architectures, topologies, and protocols into complete network configurations. This goes beyond simple device configuration; it involves understanding how different network layers interact, how various communication technologies (e.g., routing protocols, switching, VPNs) interoperate, and then accurately translating these complex interactions into functional, robust network deployments. You will ensure seamless connectivity and optimal data flow across diverse segments of the network, from local area networks (LANs) to wide area networks (WANs).
- Evaluation of New Products and Advanced Problem Resolution: You will be tasked with evaluating new products and technologies to assess their suitability for the existing network environment, potential benefits, and integration challenges. This includes conducting proof-of-concept testing, performance benchmarking, and cost-benefit analysis for hardware, software, and services. Furthermore, a significant portion of your role will involve performing network problem resolution, tackling complex issues that require in-depth analysis and advanced troubleshooting techniques to restore service and prevent recurrence.
- Assistance in Development and Documentation of Technical Standards: You will play a crucial role in assisting in the development and meticulous documentation of technical standards for network design, configuration, and operation. This includes creating and updating guidelines for network device hardening, cabling standards, IP addressing schemes, naming conventions, and operational procedures. Your contribution to comprehensive documentation ensures consistency, facilitates knowledge transfer, and promotes adherence to best practices across the Network Operations team and broader IT department.
- Provision of Escalated Tier Support: You will provide escalated tier support across various internal organizations and to third-party vendors. This means serving as a subject matter expert and an escalation point for complex network issues that cannot be resolved by lower-tier support teams. Your expertise will be critical in diagnosing intricate problems, collaborating with internal stakeholders (e.g., server teams, application teams), and coordinating with external vendors to ensure timely and effective problem resolution, minimizing impact on business operations.
What's Needed: Essential Qualifications and Expertise
To excel as a Network Engineer III, you'll need a solid blend of academic knowledge, extensive hands-on experience, and a keen understanding of core networking principles. We are seeking a candidate who possesses:
- Educational Foundation or Equivalent Experience: A Bachelor's Degree in Computer Science, Electrical Engineering, Telecommunications, or a related field from an accredited institution is highly preferred. Alternatively, an equivalent combination of relevant work experience and specialized training that demonstrates a strong grasp of networking fundamentals and advanced concepts will be considered. This foundational knowledge is crucial for tackling complex network challenges.
- Extensive Network Troubleshooting Experience: You must possess a minimum of 5 years of dedicated experience in troubleshooting networking equipment. This experience should demonstrate a deep proficiency in identifying, diagnosing, and resolving complex issues across various network devices, including routers, switches, firewalls, and wireless access points. You should be adept at using network diagnostic tools, analyzing packet captures, and applying systematic troubleshooting methodologies to quickly restore network functionality.
- In-Depth Data Networking Knowledge: You must demonstrate in-depth knowledge of data networking principles, encompassing the entire OSI Model (understanding how each layer functions and interacts), comprehensive expertise in TCP/IP (including addressing, subnetting, routing, and common protocols like DNS, DHCP), and a solid understanding of Optical Transport technologies (e.g., fiber types, basic light path concepts, how optical networks carry data). This broad understanding is vital for managing a complex, converged network.
- Ability to Thrive in a Fast-Paced Team Environment: The ability to work effectively in a fast-paced team environment is essential. This means you are adaptable, can manage multiple priorities simultaneously, collaborate effectively with colleagues, and maintain composure under pressure. You should be a proactive team player who contributes positively to the group's objectives.
- Moderate Experience with Security and Load Balancing: You should possess moderate experience with firewalls (e.g., rule configuration, policy management, VPN setup, basic troubleshooting) and load balancing technologies (e.g., understanding load balancing algorithms, virtual servers, health checks, and their role in application availability). This experience indicates an awareness of network security best practices and high-availability solutions.
What's In It For You: Growth, Innovation, and Impact
This six-month contract position as a Network Engineer III in Greenwood Village, CO, offers more than just a job; it’s a pathway to significant professional development and a chance to contribute to impactful projects within a leading technology organization.
- Opportunity to Work on Medium to High Complexity Projects: You will be provided with the exciting opportunity to work on projects of medium to high complexity. These projects will challenge your technical skills, expose you to diverse networking scenarios, and allow you to contribute to critical infrastructure enhancements, directly impacting the organization's capabilities.
- Chance to Coach and Mentor Less Experienced Staff: As a Network Engineer III, you will have the valuable chance to coach and mentor less experienced staff. This includes sharing your in-depth knowledge, guiding junior engineers through troubleshooting processes, reviewing their work, and contributing to their professional growth, thereby strengthening the entire Network Operations team.
- Engagement in a Dynamic and Innovative Work Environment: You will be fully engaged in a dynamic and innovative work environment where new technologies are constantly being explored and implemented. This fosters a culture of continuous learning and provides opportunities to contribute fresh ideas and solutions to complex networking challenges.
- Exposure to the Latest Networking Technologies and Industry Standards: This role offers extensive exposure to the latest networking technologies and industry standards. You will work with cutting-edge equipment, software-defined networking solutions, cloud networking integrations, and adhere to current best practices, ensuring your skills remain highly relevant and competitive in the evolving tech landscape.
- Professional Growth and Development Opportunities: The organization is committed to your career trajectory, providing ample professional growth and development opportunities. This may include access to specialized training programs, industry certifications, workshops, and conferences, empowering you to continuously enhance your expertise and advance within the field of network engineering.
If this Network Engineer III role in Greenwood Village, CO, aligns with your extensive networking experience, passion for technology, and desire to contribute to critical infrastructure operations, we encourage you to learn more about this exciting six-month W2 contract opportunity.
To take the next step in your career and potentially join a leading technology organization, click "Apply Now." A dedicated recruiter will be in touch with you promptly to discuss this great opportunity in detail, answer any questions you may have, and guide you through the application process. We look forward to connecting with you and exploring how your expertise can make a significant impact!
Job Features
Job Category | IT |
A premier client in the energy solutions industry is seeking a highly skilled and customer-focused IT Support Analyst (Contract - Onsite - Pasadena, CA) to join their IT team. This contract position, located in Pasadena, California, is integral to providing essential support for critical operations, ensuring seamless technology experiences for end-users. The ideal candidate will possess strong problem-solving abilities, effective communication skills, and a proactive approach to service delivery, all of which will align successfully within the organization's collaborative and results-oriented environment.
IT Support Analyst (Contract - Onsite - Pasadena, CA)
Location: Pasadena, CA – This is an Onsite role, requiring regular presence at the designated facility.
Employment Type: Contract
Industry: Computer and Mathematical / Energy Solutions
What You'll Be Doing: Core Responsibilities Defining the Role
As a representative and integral member of the IT team, the IT Support Analyst, reporting to the IT Support Manager, will deliver customer-focused services crucial for supporting the company's operations. This role is highly hands-on and critical for maintaining the daily functionality of IT systems for all end-users. Your primary duties and responsibilities will include:
- Comprehensive End-User Support and Troubleshooting: You will be the first point of contact for a wide array of end-user IT needs, providing direct desktop support for hardware and software issues. This encompasses a broad spectrum of tasks, including diagnosing and resolving problems with desktop and laptop computers, performing hardware upgrades (e.g., RAM, storage drives), executing software upgrades and installations, and troubleshooting local network connectivity issues for individual workstations. Your ability to quickly identify, diagnose, and resolve technical challenges efficiently will be paramount to minimizing user downtime.
- Peripheral and Mobile Device Support: Your responsibilities will extend to providing dedicated support for a variety of peripherals and mobile devices. This includes ensuring the proper functioning and maintenance of printers (troubleshooting connectivity, paper jams, print quality issues, driver installations), as well as supporting and troubleshooting issues related to Android and iOS mobile devices (e.g., email configuration, application support, network connectivity, basic device setup). Your versatility in handling diverse device types will be essential.
- Incident and Service Request Management Lifecycle: You will manage the entire lifecycle of IT incidents and service requests within the ManageEngine system (or similar ITSM platform). This includes the initial reception of Incidents/Service Requests from users via various channels, accurate classification and prioritization of tickets based on impact and urgency, and efficient escalation of tickets to appropriate resolution groups (e.g., network team, server team, application specialists) or assignment to providers (third parties) for specialized support. Crucially, you will be responsible for ticket follow-up to ensure timely resolution and ticket closure once issues are confirmed resolved. You will ensure all activities are meticulously tracked in the incident management application to maintain a clear audit trail and facilitate reporting.
- Vendor and Inventory Coordination: A significant administrative component of this role involves coordinating warranty repairs with vendors for faulty hardware, ensuring that equipment is serviced or replaced efficiently to minimize operational disruption. Furthermore, you will be responsible for meticulous inventory management of various IT assets, including hardware (HW), software (SW) licenses, and mobile devices. This involves tracking assets from procurement through deployment and retirement, ensuring accuracy in inventory records and supporting asset lifecycle management.
- Documentation and Knowledge Management: You will play an active role in creating and maintaining essential knowledge base articles. This includes generating and maintaining Standard Operating Procedures (SOPs) and Frequently Asked Questions (FAQs) within the ManageEngine system to empower users and streamline support processes. Additionally, you will be responsible for maintaining comprehensive documentation of sites, equipment, software, processes, and procedures, ensuring that critical information is current, accessible, and accurate for team reference and operational consistency.
- Compliance and Service Delivery Standards: You will ensure the consistent and effective delivery of all IT support services while rigorously maintaining compliance with corporate policies and procedures. This means adhering to established guidelines for security, data handling, system access, and service delivery frameworks. You will consistently follow company procedures, processes, and guidelines in all your daily activities, upholding the integrity and standards of the IT department.
- Administrative Duties and Collaboration: You will assist in a variety of administrative duties as needed, supporting the overall efficiency of the IT department. You will work closely with the IT Support Manager and other team members, contributing to a collaborative environment focused on customer satisfaction and continuous improvement.
What's Needed: Essential Knowledge, Skills & Abilities
To succeed in this IT Support Analyst role in Pasadena, CA, you'll need a strong blend of technical expertise, problem-solving prowess, and excellent interpersonal skills. We are looking for a candidate who brings the following qualifications:
- Customer-Focused Orientation with Strong Customer Service Skills: You must possess a profound customer focus orientation coupled with strong customer service skills. This means genuinely understanding user needs, empathizing with their challenges, and providing courteous, patient, and effective support. Your ability to build rapport and ensure a positive user experience is paramount.
- Strong Organizational and Time Management Skills: In a fast-paced IT environment with multiple incoming requests, strong organizational and time management skills are crucial. You must be able to prioritize tasks effectively, manage your workload, meet deadlines, and handle multiple incidents simultaneously without compromising quality or efficiency.
- Highly Developed Problem-Solving Abilities: You will demonstrate highly developed problem-solving abilities. This includes the capacity to systematically diagnose technical issues, break down complex problems into manageable steps, identify root causes, and implement effective, lasting solutions. Your analytical thinking will be key to resolving diverse IT challenges.
- Effective Written and Oral Communication Skills: You must possess effective written and oral communication skills. This includes the ability to clearly explain technical issues and solutions to non-technical users, document procedures concisely, communicate professionally with vendors, and effectively collaborate with team members. Clarity and conciseness in communication are essential for efficient support.
- Promotion of Quality, Integrity, Reliability, and Teamwork: You will embody and promote qualities such as integrity, reliability, and teamwork. This means a commitment to delivering high-quality support, maintaining ethical standards, being dependable in your responsibilities, and actively contributing to a positive, collaborative team environment.
- Practical Experience Across Key IT Domains: You must have demonstrable experience with:
- Hardware & Software Support & Troubleshooting (Windows): Extensive hands-on experience in supporting and troubleshooting a wide range of hardware and software issues, specifically within the Windows operating system environment (e.g., Windows 10, Windows 11, Windows Server basics).
- Printer Support & Maintenance: Proven experience in troubleshooting, maintaining, and supporting various types of printers, including network printers, local printers, and multi-function devices.
- Computer Infrastructure and Networking: A solid understanding of basic computer infrastructure and networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi connectivity, and network cabling.
- Outlook and Microsoft Office 365: Proficiency in providing support for Microsoft Outlook (email client) and the broader Microsoft Office 365 suite (Word, Excel, PowerPoint, Teams, OneDrive), including user setup, common application issues, and synchronization problems.
- Android & iOS Support: Experience in supporting and troubleshooting issues on both Android and iOS mobile devices, including setup, configuration, connectivity, and basic application support.
Education and Experience: Your Background
To be considered for this role, candidates should meet the following educational and experiential criteria:
- Academic Qualification and Experience: A degree in Computer Science or a similar relevant field from an accredited institution is required, combined with a minimum of 5+ years of related experience in an IT support or helpdesk role. This blend of academic grounding and practical experience is crucial.
- Industry Certifications (Asset): While not mandatory, industry-recognized certifications would be a significant asset to your application. This includes certifications such as CompTIA A+ (demonstrates foundational IT skills), CompTIA Network+ (validates networking knowledge), Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), or ITIL (Information Technology Infrastructure Library) (demonstrates understanding of IT service management best practices).
Work Conditions & Physical Demands
This role in Pasadena, CA, operates within typical office environments and entails certain physical demands:
- Fast-Paced Environment: Capable of working effectively and maintaining composure in a fast-paced environment with varying demands and priorities.
- Stationary Position: The person in this role will primarily operate in a stationary position for significant portions of the day, often at a desk using a computer.
- Occasional Movement: The person in this position will occasionally move about inside the office to access file cabinets, office machinery, user workstations, or other equipment.
- Constant Computer Operation: Will constantly operate a computer and other office productivity machinery, such as calculators, copy machines, and printers, throughout the workday.
- Office Environment: While performing the duties of this job, the employee will typically be in a professional office environment. The noise level in the work environment is usually moderate.
- Routine Travel: Travel may be required on a routine basis, likely within the local area to different company sites or to pick up/drop off equipment.
If this IT Support Analyst role in Pasadena, CA, aligns with your customer-focused approach, technical skills, and experience in IT support, we encourage you to learn more about this exciting contract opportunity. This is a chance to join a leader in the energy solutions industry and make a direct impact on operational efficiency.
To take the next step in your career, click "Apply Now." A dedicated recruiter will be in touch with you promptly to discuss this great opportunity in detail, answer any questions you may have, and guide you through the application process. We look forward to speaking with you and exploring how your expertise can contribute to our team!
Job Features
Job Category | IT |
A leading innovator in the telecommunications industry is actively seeking a highly skilled and analytical IP Engineer (Permanent - Onsite - Chester, NY) to join their dynamic Network Engineering department. This permanent position, located in Chester, New York, is crucial for supporting various technical teams and ensuring the robust performance and reliability of the company’s cutting-edge network infrastructure. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a proactive approach to problem-solving—qualities that are absolutely essential for aligning successfully with the organization's strategic goals and contributing to its ongoing success in delivering high-quality telecommunication services.
IP Engineer (Permanent - Onsite - Chester, NY)
Location: Chester, New York – This is a Permanent, Onsite role, requiring daily presence at the facility.
Pay Range: $70,000 - $100,000 per year
Employment Type: Permanent
Industry: Computer and Mathematical / Telecommunications
What You'll Be Doing: Core Responsibilities Driving Network Excellence
As an IP Engineer, you will play a critical role in the full lifecycle of the company's IP and optical transport networks, directly impacting the quality and reliability of services delivered to customers. Your responsibilities will be highly technical and hands-on, encompassing planning, testing, implementation, and ongoing support for critical telecommunication services.
- Support Planning, Testing, and Implementation of IP and Transport Networks: You will be deeply involved in supporting the end-to-end process of planning, meticulously testing, and skillfully implementing converged IP and Transport networks. These networks are designed to deliver a range of essential telecommunication services, including High-Speed Data (HSD), Voice over IP (VoIP), and Video (e.g., IPTV, streaming). Your contribution will span the entire network lifecycle, from initial design discussions where you'll provide technical input, to rigorous lab testing where you'll validate new configurations and hardware, through to field implementation and cutover. This requires a comprehensive understanding of how IP protocols function over various transport layers and the specific Quality of Service (QoS), latency, and bandwidth requirements for each service type to ensure a seamless and high-quality customer experience. You will work to ensure the reliability and scalability of the backbone that carries these critical services.
- Document Test Plans and Certify Cisco IOS for Infrastructure Routers: A key responsibility will be to meticulously document test plans for the purpose of certifying Cisco IOS versions across a wide array of Cisco infrastructure routers. This involves developing comprehensive test cases for functional validation, performance testing, regression testing (to ensure new versions don't break existing functionalities), and stress testing to ensure stability under heavy load. You will define methodologies, expected outcomes, and necessary tools for these tests. The certification process is vital to guarantee that new Cisco IOS releases maintain the stability, security, and feature set required for the company's robust telecommunications network. Your efforts will directly contribute to maintaining a reliable and secure routing platform, which is the brain of the IP network.
- Perform Network Maintenance, Diagnostics, and Technical Support: You will be actively engaged in performing routine and emergency network maintenance, conducting advanced diagnostics, and providing expert technical support to cross-organizational teams. Maintenance tasks include scheduled firmware upgrades, configuration backups, log analysis, and performance reviews. Diagnostics will involve using advanced tools to pinpoint issues ranging from connectivity problems and routing anomalies to performance bottlenecks, often requiring deep packet inspection and traffic flow analysis. As a key technical resource, you will serve as an escalation point for complex network issues, collaborating closely with Network Operations Centers (NOC), field technicians, customer support, and other engineering teams to quickly identify, troubleshoot, and resolve incidents, minimizing service disruption.
- Prepare Test Cases and Implement Transport Topologies for Optical Designs: You will be responsible for preparing detailed test cases and executing the implementation of complex transport topologies in a lab environment to certify DWDM (Dense Wavelength Division Multiplexing) and CWDM (Coarse Wavelength Division Multiplexing) designs. These optical technologies are fundamental for achieving high bandwidth and long-haul data transmission in modern telecommunication networks. Your work will involve setting up and configuring optical equipment such as transponders, mux/demux units, and optical amplifiers. You will test various aspects of the optical layer, including signal integrity, power levels, error rates, and overall link stability across diverse network configurations. This ensures the optical transport layer can reliably carry immense volumes of data.
- Work on Amplified/Unamplified Network Configurations and Interop Testing: Your role will involve hands-on work with both amplified and unamplified network configurations. This includes understanding and managing optical power budgets, dispersion compensation, and signal-to-noise ratios over varying distances. Critically, you will also be responsible for conducting interoperability (interop) testing for new optics. This involves rigorously testing compatibility between new optical modules (e.g., SFP+, QSFP28) and existing network hardware, as well as ensuring different vendors' optics can reliably communicate within the same infrastructure. This meticulous testing prevents compatibility issues that could lead to signal degradation or service outages, ensuring smooth integration of new technologies.
What You'll Need: Essential Qualifications and Expertise
To thrive as an IP Engineer in this challenging and critical role, you will need a strong academic foundation combined with practical experience in IP and transport networking. We are seeking candidates who possess:
- Educational Foundation in Networking: A Bachelor’s degree in Computer Science or IP Networking, or a closely related field, is highly preferred. Alternatively, an equivalent combination of relevant education and practical experience that demonstrates a strong grasp of networking fundamentals and advanced concepts will be considered. This foundational knowledge is crucial for understanding the complex interplay of protocols and systems in a telecommunications environment.
- IP Network Design Experience: A minimum of 2 to 3 years of dedicated experience in IP network design is required. This experience should involve more than just configuration; it should include active participation in the architectural aspects of IP networks. This could mean designing robust subnetting schemes, developing efficient routing policies, planning for network segmentation, incorporating redundancy and high-availability solutions, and designing IP addressing plans for large-scale, multi-service telecommunication networks.
- Working Knowledge of Core Networking Protocols: You must possess a solid working knowledge of key networking protocols, including:
- IP (Internet Protocol): Fundamental understanding of IPv4 and IPv6, addressing, and basic packet forwarding.
- MPLS (Multiprotocol Label Switching): Familiarity with MPLS concepts, Label Switched Paths (LSPs), MPLS VPNs, and traffic engineering.
- OSPF (Open Shortest Path First): Knowledge of OSPF routing protocol, area concepts, adjacency formation, and troubleshooting.
- ISIS (Intermediate System to Intermediate System): Understanding of ISIS routing protocol, levels, adjacencies, and its role in large service provider networks.
- BGP (Border Gateway Protocol): Working knowledge of BGP peering, attributes, path selection, and its use for inter-domain routing and Internet connectivity. Your ability to configure, troubleshoot, and understand the behavior of these protocols in a production environment is essential.
- Adaptability and Troubleshooting Acumen: The ability to rapidly learn new technologies and apply that knowledge to real-world scenarios is critical in the fast-evolving telecommunications landscape. Furthermore, you must possess strong troubleshooting skills specific to IP and transport networks. This includes methodical diagnostic approaches, understanding complex network interactions, and utilizing various tools to identify and resolve issues efficiently across both logical IP layers and physical optical transport layers.
- Highly Desirable Technical Certifications: Possession of relevant technical certifications is highly desirable and will significantly strengthen your application. This includes:
- Cisco CCNA (Cisco Certified Network Associate): Demonstrates foundational knowledge of Cisco networking devices and general networking concepts.
- Ciena certifications: Certifications related to Ciena's optical transport platforms and software, which would indicate specialized knowledge in DWDM/CWDM technologies. These certifications validate your commitment to professional development and your expertise in industry-standard technologies.
What's In It For You: Comprehensive Benefits and Career Growth
This permanent IP Engineer role in Chester, NY, offers a compelling compensation package and a robust suite of benefits designed to support your well-being, financial security, and ongoing professional development.
- Comprehensive Health Coverage: You will receive comprehensive health coverage, including robust health, vision, and dental insurance plans. These benefits are designed to ensure you and your family have access to high-quality medical care, routine dental services, and vision care, contributing significantly to your overall well-being.
- Education Enrichment and Professional Development: The organization strongly believes in continuous learning and offers an impressive education enrichment program, providing up to $5,000 per year for professional development. This benefit empowers you to pursue advanced certifications, attend specialized workshops, take relevant university courses, or participate in industry conferences, directly supporting your technical growth and career advancement in the rapidly evolving telecom field.
- Generous 401(k) Retirement Plan: You will have access to a 401(k) retirement plan with a generous company match. This provides a significant opportunity to build your long-term financial security, with the company actively contributing to your retirement savings, demonstrating a commitment to your future.
- Paid Time Off for Work-Life Balance: The company recognizes the importance of work-life balance and provides paid time off, including dedicated vacation days and holidays. This ensures you have ample opportunity to rest, recharge, and attend to personal commitments, contributing to your overall well-being and productivity.
- Ongoing Training and Development Opportunities: Beyond the education enrichment, you will have access to ongoing training and professional development opportunities directly related to your role and the latest advancements in telecommunications technology. This commitment to continuous learning ensures your skills remain cutting-edge and that you are always equipped to tackle emerging challenges.
If this IP Engineer role in Chester, New York, resonates with your technical expertise in IP and transport networks, your passion for telecommunications, and your drive for continuous growth, we wholeheartedly encourage you to explore this outstanding opportunity. You will be joining a leading provider where your contributions will directly impact the delivery of critical services to a wide customer base.
To learn more and potentially embark on a rewarding career journey with this innovative telecommunications leader, click "Apply Now." A dedicated recruiter will be in touch with you promptly to discuss this excellent opportunity in greater detail, answer any questions you may have, and guide you through the next steps of the application and interview process. We look forward to speaking with you and discovering how your skills can help shape the future of our network!
Job Features
Job Category | IT |
A leading organization within the Computer and Mathematical industry is seeking an exceptionally skilled and strategically-minded Senior Network Engineer (Permanent - Onsite - Twin Cities Area, with Travel) to join their core infrastructure team. This permanent position is instrumental in ensuring the confidentiality, integrity, and availability of critical information assets and systems across a complex, large-scale hybrid environment. The Senior Network Engineer will serve as a recognized Subject Matter Expert (SME) in multiple IT domains and platforms, providing indispensable infrastructure consultation for both IT-driven and broader business-focused projects throughout the organization. This role demands a proactive leader capable of steering network architecture design, resolving the most intricate technical challenges, and fostering continuous innovation.
Senior Network Engineer (Permanent - Onsite - Twin Cities Area, with Travel)
Location: Twin Cities Area (Minnesota) – This is a Permanent, Onsite role, serving as a base of operations, with required travel to data centers both within the Twin Cities area and to out-of-state locations as business needs dictate.
Employment Type: Permanent
Industry: Computer and Mathematical
Defining the Role: Strategic Contributions of a Senior Network Engineer
As a Senior Network Engineer, your responsibilities extend far beyond day-to-day operations. You will be a pivotal architect and troubleshooter, instrumental in shaping the network's future, ensuring its resilience, and driving its strategic alignment with overarching business objectives.
- Strategic Network Architecture Design and Planning: You will lead the development and evolution of the organization’s network architecture. This involves not only understanding current infrastructure but also forecasting future needs, evaluating emerging technologies such as SD-WAN (Software-Defined Wide Area Network) and Zero-Trust Security models, and integrating them into a coherent, scalable, and secure network roadmap. Your designs will directly align with core business goals, ensuring the network can support increasing data volumes, new applications, and expanding geographical footprints. This includes capacity planning, lifecycle management of network hardware and software, and ensuring designs incorporate principles of high availability, redundancy, and disaster recovery. You will assess the impact of network design on overall system performance and security, making recommendations that drive efficiency and enhance the user experience across diverse platforms.
- Complex Problem Resolution and Final Escalation Point: You will serve as the definitive final escalation point for the most critical and complex network issues. This includes diagnosing and resolving major network outages, intricate multi-vendor integration challenges, and persistent performance bottlenecks that have stumped other teams. Your expertise will be called upon for deep-dive troubleshooting, often requiring advanced packet analysis, intricate log correlation, and a systematic approach to identifying root causes in highly distributed environments. This demands a mastery of troubleshooting methodologies, the ability to work under pressure during critical incidents, and effective communication to senior leadership regarding incident status, resolution steps, and preventative measures.
- Mentorship, Leadership, and Skill Development: A significant aspect of this senior role involves actively providing mentorship and leadership to junior Network Engineers and Operations Specialists. You will guide their technical development, offering expertise, performing technical reviews of their work (e.g., configuration changes, troubleshooting steps), and fostering an environment of continuous learning and skill enhancement. This includes sharing best practices, conducting training sessions, providing constructive feedback, and empowering team members to grow their capabilities, thereby strengthening the overall network operations team.
- Policy and Standards Development and Enforcement: You will be responsible for defining and documenting comprehensive network standards, security policies, and best practices. This ensures not only operational reliability but also strict adherence to regulatory and internal compliance frameworks such as PCI DSS (Payment Card Industry Data Security Standard) and ISO 27001 (Information Security Management). Your work will include developing guidelines for network device configurations, access control lists (ACLs), firewall rules, cabling standards, network diagrams, and documentation protocols. You will ensure these policies are regularly reviewed, updated, and communicated across relevant teams to maintain a secure and compliant network posture.
- Vendor and Stakeholder Management: You will actively engage in the evaluation of new network technologies and service providers, leading vendor assessments to identify solutions that best meet the organization's needs. This extends to negotiating contracts with vendors, ensuring favorable terms for services and equipment. Furthermore, you will collaborate extensively with cross-functional leadership on strategic budgeting for network initiatives and contribute to the long-term technology roadmaps. This requires strong business acumen, the ability to articulate technical requirements into business benefits, and effective negotiation skills.
- Network Automation and Innovation Implementation: You will champion and implement automation scripts and tools to streamline network operations and significantly reduce manual tasks. This includes leveraging scripting languages like Python for network device configuration and data manipulation, utilizing configuration management tools such as Ansible for consistent deployments, and integrating network functionalities through API calls to network controllers, orchestrators, and cloud platforms. Your efforts in automation will enhance operational efficiency, minimize human error, accelerate deployment cycles, and enable more proactive network management capabilities.
- Project Leadership for Large-Scale Initiatives: You will take a leading role in overseeing and executing large-scale IT projects specifically related to network infrastructure. These projects may include comprehensive network refreshes, complex cloud migrations involving hybrid connectivity, or global WAN deployments to new or expanding business locations. You will be responsible for project planning, resource allocation, risk management, ensuring timely delivery, and meticulously minimizing disruption to ongoing business operations. This demands strong project management skills, the ability to coordinate across multiple teams, and a focus on successful implementation.
Essential Functions: Integrated Responsibilities
Beyond the strategic contributions, the Senior Network Engineer also encompasses vital operational and collaborative functions that ensure the continuous health and security of the network infrastructure:
- Solution Design, Implementation, and Engineering: You will lead and actively participate in the design, implementation, deployment, integration, and engineering phases of new infrastructure solutions and enhancements to existing IT solutions within the assigned technology areas. This encompasses detailed planning and execution to ensure integrity and availability.
- Proactive System Monitoring and Expertise: You will leverage your subject matter expertise of baselines to monitor systems and applications for IT-related issues. Your role involves proactive monitoring to identify potential issues before they impact operations and providing expert consultation on resolutions to prevent incidents.
- Standards, Processes, and Procedures Development: You will provide invaluable guidance and contribute directly to the creation of robust standards, processes, and procedures for network operations. You'll ensure these are accurately and timely updated, actively identifying opportunities to streamline workflows and enhance overall efficiency across the IT department.
- Escalation Prioritization and Support: You will assist the team with the prioritization of escalated alerts, service requests, and incidents based on the impact of the issue. Furthermore, you will provide critical assistance and/or training as appropriate to junior team members, enhancing their problem-solving capabilities.
- Risk Mitigation and IT Control Implementation: You will actively seek out and collaborate with IT and business stakeholders to prioritize IT risks related to the network, provide clear mitigation or remediation recommendations, and implement effective IT controls to safeguard information assets.
- Documentation and Knowledge Management: You will provide essential information to appropriate teams to ensure updated documentation and comprehensive knowledge management within assigned technology area(s), fostering a culture of shared understanding and operational consistency.
- Compliance and Operational Adherence: You will consistently comply with all Company and department policies and standards, and perform other duties as assigned, demonstrating a commitment to organizational guidelines and flexibility.
Minimum Requirements: Your Foundation for Success
To be considered for this Senior Network Engineer position based in the Twin Cities area, you must meet the following minimum qualifications:
- Education and Experience: A Bachelor's Degree in Computer Science, Information Technology, or a related area from an accredited institution is required, or equivalent education coupled with relevant professional experience will be considered. You must possess a minimum of 5+ years of demonstrable experience in network engineering or architecture, with a strong preference for experience gained in large-scale, complex hybrid environments (combining on-premises data centers with cloud-based networking solutions). This extensive experience should reflect a consistent track record of successful project delivery and problem resolution.
- Availability for Non-Standard Hours: The nature of critical infrastructure support requires the ability to work outside of standard daytime hours as business needs dictate. This may include scheduled maintenance windows, emergency troubleshooting, or participation in on-call rotations.
- Travel Requirements: You must have the ability and willingness to travel to data centers located within the Twin Cities area and to out-of-state locations as needed for project deployments, critical incident response, or hardware refreshes.
- Deep Technical Understanding: A deep understanding of network design principles, implementation methodologies, and the management of complex network infrastructure projects is absolutely critical. This encompasses the full lifecycle of network solutions from conceptualization to operational support.
Skills and Abilities: Your Core Competencies
Beyond the minimum requirements, the ideal candidate will embody a comprehensive set of technical and interpersonal skills:
- Exceptional Communication and Collaboration: You must possess excellent customer service, communication, collaboration, and interpersonal skills. This includes the ability to clearly articulate complex technical concepts to non-technical stakeholders, present solutions to senior management, effectively negotiate with vendors, and foster a highly collaborative environment within and across technical teams.
- Superior Problem-Solving and Troubleshooting: Demonstrated excellent problem-solving and troubleshooting abilities are paramount. You must be able to methodically diagnose and resolve highly intricate network issues, often under pressure, utilizing advanced diagnostic tools and a deep understanding of network behavior.
- Analytical and Critical Thinking: You will exhibit excellent analytical and critical thinking skills, enabling you to dissect complex network problems, evaluate various solutions, assess risks, and make informed decisions that ensure network integrity and performance.
- Adaptability in Dynamic Environments: The ability to work effectively in a fast-paced, multi-user environment is essential. This requires adaptability, resilience, and the capacity to manage multiple priorities simultaneously without compromising quality.
- Independent and Collaborative Work Ethic: You must demonstrate the ability to work independently with minimal supervision, taking initiative and ownership of tasks, while simultaneously being a strong team player who can collaboratively contribute to group projects and support colleagues.
- Industry-Recognized Certifications: Possession of highly valued industry-recognized certifications is strongly preferred. This includes certifications such as CCNP (Cisco Certified Network Professional), JNCIS (Juniper Networks Certified Internet Specialist), PCNSE (Palo Alto Networks Certified Network Security Engineer), and Azure Network Engineer Associate. These certifications validate deep technical expertise in specific vendor technologies and cloud networking.
- Advanced Networking Protocol Expertise: A deep understanding of networking protocols is critical, including:
- TCP/IP Suite: Comprehensive knowledge of the entire TCP/IP stack.
- BGP (Border Gateway Protocol): Advanced understanding of external routing, policy routing, route reflectors, and confederations.
- MPLS (Multiprotocol Label Switching): Experience with MPLS VPNs, traffic engineering, and QoS.
- OSPF (Open Shortest Path First): Expertise in internal routing, area types, summarization, and network design.
- Network Security Concepts: In-depth knowledge of firewalls (packet filtering, stateful inspection, application-aware), Intrusion Detection/Prevention Systems (IDS/IPS), Virtual Private Networks (VPNs - IPsec, SSL), and Network Access Control (NAC).
- Routing Protocols: Beyond OSPF and BGP, familiarity with other protocols like EIGRP, IS-IS.
- Switching Technologies: Deep understanding of VLANs, Spanning Tree Protocol (STP), EtherChannel/LAG, HSRP/VRRP, QoS on switches.
- Network Management Tools: Proficiency with Network Management Systems (NMS), NetFlow/sFlow analysis, SNMP, and other monitoring tools.
- Multi-Vendor Hardware Experience: Proven experience working with hardware from multiple leading network vendors, including Juniper, Palo Alto Networks, Arista, and Cisco. This demonstrates adaptability and a broad understanding of different network operating systems and architectures.
- Preferred Azure Cloud Technologies Experience: Hands-on experience with Azure cloud networking technologies is highly preferred. This includes designing and implementing Azure Virtual Networks (VNets), ExpressRoute connections, VPN Gateways, Load Balancers, Azure Firewalls, Network Security Groups (NSGs), and understanding cloud connectivity models.
- Preferred Infrastructure as Code (IaaC) Tools Experience: Experience with Infrastructure as Code (IaaC) tools such as Terraform and Bicep is highly preferred. This includes using these tools for automating network infrastructure provisioning, configuration management, and deployment in a cloud or hybrid environment, further enhancing efficiency and consistency.
If you are a highly accomplished Network Engineer seeking a challenging and rewarding permanent opportunity to leverage your expertise in a strategic capacity within the Twin Cities area (with travel), we invite you to explore this exceptional role. This position offers the chance to lead critical initiatives, mentor future talent, and significantly impact the foundational technology of a dynamic organization.
To learn more and potentially embark on this exciting career path, click "Apply Now." A dedicated recruiter will promptly be in touch to discuss this outstanding opportunity in greater detail, answer any questions you may have, and guide you through the application and interview process. We eagerly anticipate connecting with you and discovering how your unparalleled network engineering skills can contribute to our continued success!
Job Features
Job Category | IT |
A premier technology solutions provider is looking for a skilled Network Technician (Onsite - Baytown, TX) to join their IT department. This contract position is crucial for supporting critical infrastructure operations. The perfect candidate will bring strong problem-solving skills, effective communication abilities, and a proactive attitude—all essential traits for success within the organization.
Network Technician (Onsite - Baytown, TX)
Location: Baytown, TX – This is an Onsite role, requiring daily presence at the facility.
Employment Type: Contract
Pay Range: $42.45 per hour
What You'll Be Doing: Key Responsibilities
As a Network Technician, you'll be a hands-on expert, providing essential support across the entire IT infrastructure. Your daily tasks will be varied and vital, ensuring systems run smoothly and efficiently across multiple sites.
- Physical Infrastructure Support and Troubleshooting: You'll provide direct, physical support for all aspects of the network, compute, and data/voice infrastructure. This includes diagnosing and resolving a wide range of hardware and software issues across various operational sites. You'll be the one installing, configuring, and maintaining physical network components, servers, workstations, and telecommunication devices. This often means hands-on troubleshooting, component replacement, and ensuring proper connectivity and functionality at the ground level.
- Global Team and Vendor Coordination: You'll regularly liaise with global support teams, external vendors, and managed services providers. This collaboration is key to executing tasks efficiently, whether it's coordinating large-scale deployments, troubleshooting complex system outages that require external expertise, or ensuring seamless integration of new technologies from third parties. Your ability to communicate clearly and coordinate effectively across different groups will be critical.
- Network Performance Monitoring and Troubleshooting: A core part of your role will involve vigilant network monitoring and troubleshooting to guarantee optimal performance. You'll use various tools to track network health, identify bottlenecks, analyze traffic, and quickly address any connectivity issues, latency problems, or outages. This proactive approach ensures continuous network availability for all critical business operations.
- End-to-End Project Delivery Contribution: You'll play an active role in the end-to-end delivery of IT projects. Your focus will specifically be on the physical aspects, including the procurement of necessary hardware, careful staging of equipment before deployment, meticulous installation across sites, and comprehensive asset lifecycle management. This means tracking equipment from acquisition through deployment, maintenance, and eventual decommissioning, ensuring accurate inventory and compliance.
- Business Relationship Development and Change Management: You'll be expected to develop and maintain strong relationships with various business contacts throughout the organization. These connections are crucial for facilitating problem resolution and effectively managing system changes. Your ability to understand business needs and translate technical solutions into actionable steps will help streamline IT service delivery and ensure smooth transitions during upgrades or new implementations.
What You'll Need: Essential Qualifications
To thrive in this dynamic role, you'll bring a solid technical foundation and excellent interpersonal skills. Here's what we're looking for:
- Extensive Physical Infrastructure Support Experience: You must have proven, hands-on experience in physical infrastructure support. This includes deep familiarity with problem diagnosis and the handling of various IT equipment. You're comfortable working directly with cables, servers, switches, routers, and other hardware components, identifying issues, and executing solutions on site.
- Proficiency in Cloud, Virtualization, and Networking: You'll demonstrate strong proficiency across several key technology domains:
- Cloud-based solutions: An understanding of how cloud services integrate with on-premises infrastructure.
- Virtualization technologies: Experience with virtual machines, hypervisors (like VMware or Hyper-V), and virtual networking.
- Networking concepts: Solid knowledge of network topologies, protocols, and best practices.
- Technical Expertise Across Key IT Domains: Your technical toolkit should include robust expertise in:
- Storage and server hardware: Understanding of various server components, storage arrays (SAN/NAS), and their troubleshooting.
- Telecommunication services: Familiarity with voice and data communication lines, VoIP systems, and related hardware.
- TCP/IP networking: A deep understanding of TCP/IP protocols, IP addressing, subnetting, routing, and firewall concepts.
- Strong Interpersonal Skills and Relationship Building: You'll possess strong interpersonal skills and a proven ability to build effective relationships at all levels within an organization. This means you're not just technically adept but also a great communicator, capable of collaborating with diverse teams, stakeholders, and external partners.
- Professional IT Experience: A minimum of 3 to 5 years of professional IT experience in a relevant role is required. This experience should showcase your ability to handle complex IT environments and contribute effectively to infrastructure operations.
What's In It For You: Benefits and Growth Opportunities
This contract opportunity offers more than just a job; it’s a pathway to significant professional development and a chance to contribute to impactful projects.
- Large-Scale Project Involvement: You'll have the unique opportunity to work on large-scale projects that impact critical infrastructure. You'll do this as part of a highly supportive team, fostering a collaborative environment where you can learn and grow.
- Dynamic and Safety-Focused Environment: You'll engage in a dynamic work environment that prioritizes both technological innovation and a strong focus on safety and security. This means working in a structured setting where protocols are in place to ensure both operational integrity and personal well-being.
- Skill Development and Enhancement: This role provides an excellent chance to develop and enhance your technical skills in a truly collaborative setting. You'll be exposed to new challenges and solutions, helping you refine your existing abilities and acquire new ones.
- Continuous Learning and Professional Development: You'll have access to ongoing training and professional development opportunities. The organization invests in its team members, providing resources for continuous learning to keep your skills sharp and current with evolving technologies.
- Work with Cutting-Edge Technologies: You'll get to work with cutting-edge technologies and innovative solutions, staying at the forefront of the industry. This exposure ensures your expertise remains relevant and valuable in the rapidly advancing tech landscape.
Comprehensive Benefits Package (Upon Eligibility)
Upon successful completion of a predefined waiting period, consultants engaged in this role become eligible for a comprehensive suite of benefits designed to support their well-being and financial security. These include:
- Medical and Prescription Drug Plans: Comprehensive healthcare coverage for medical services and necessary prescription medications.
- Dental Plan: Benefits covering routine dental care and essential treatments.
- Vision Plan: Coverage for eye examinations, prescription glasses, and contact lenses.
- Health Savings Account (HSA): A tax-advantaged savings account to help pay for qualified medical expenses.
- Health Flexible Spending Account (HFSA): Allows pre-tax contributions for eligible healthcare costs.
- Dependent Care Flexible Spending Account (DCFSA): Provides tax advantages for dependent care expenses.
- Supplemental Life Insurance: Options for additional life insurance coverage for enhanced financial protection.
- Short Term and Long Term Disability Insurance: Income replacement benefits during periods of incapacitation due to illness or injury.
- Business Travel Insurance: Coverage for unforeseen events during authorized business travel.
- 401(k), Plus Match: An opportunity to save for retirement with the added benefit of employer matching contributions.
- Weekly Pay: Consistent and regular compensation provided on a weekly basis, ensuring stable financial flow throughout your contract.
If this Network Technician role in Baytown, TX, sounds like the perfect fit for your skills and career aspirations, we encourage you to learn more. This is a fantastic opportunity to join a leading technology solutions provider and contribute to vital infrastructure operations.
To take the next step, simply click "Apply Now." A dedicated recruiter will be in touch with you promptly to discuss this great opportunity in detail and guide you through the application process. We're looking forward to connecting with you and exploring how your expertise can make an impact!
Job Features
Job Category | IT |
A leading innovator in the manufacturing industry is actively seeking a highly skilled and strategic Senior Automation Engineer (Permanent - Onsite - Greater Tulsa, OK) to bolster their engineering department. This permanent position, located in the dynamic Greater Tulsa, Oklahoma area, is pivotal in spearheading plant optimization efforts through advanced automation and control system solutions. The ideal candidate will possess robust analytical capabilities, exceptional communication prowess, and a deeply collaborative mindset, all of which are essential attributes for successfully integrating into and thriving within this results-driven organization. This role offers a unique opportunity to contribute directly to enhancing operational efficiency, cost-effectiveness, and production capacity within a critical industrial environment.
Senior Automation Engineer (Permanent - Onsite - Greater Tulsa, OK)
Location: Greater Tulsa, Oklahoma – This is a Permanent, Onsite position, requiring regular presence at the facility.
Employment Type: Permanent
Industry: Engineering / Manufacturing
What You'll Be Doing: Core Responsibilities Driving Plant Optimization
As a Senior Automation Engineer, you will be at the forefront of designing, implementing, and optimizing complex industrial control systems that are the backbone of modern manufacturing. Your expertise will directly influence the plant's operational efficiency, safety, and productivity. Your key responsibilities will encompass a broad range of engineering tasks, each critical to achieving the company's ambitious production and efficiency goals:
- Design and Develop Advanced Industrial Control System Solutions: You will be responsible for the full lifecycle of designing and developing sophisticated industrial control system (ICS) solutions. This includes, but is not limited to, Distributed Control Systems (DCS), Programmable Logic Controllers (PLC), and Human-Machine Interface (HMI) programs. Your work will span from conceptual design and functional specification (FDS) to detailed design specification (DDS), programming (e.g., Ladder Logic, Function Block Diagram, Structured Text, Sequential Function Chart), simulation, testing (including Factory Acceptance Testing - FAT), and on-site commissioning (Site Acceptance Testing - SAT). You will ensure robust programming standards are met, integrating various control strategies such as PID loops, sequential control, batch processing, and safety interlocks. The goal is to create highly reliable and efficient automated processes that optimize production flows and maintain stringent quality standards across the manufacturing facility.
- Ensure Cybersecurity Compliance for Operational Technology (OT) Devices: A critical and increasingly vital aspect of this role is ensuring stringent cybersecurity compliance across all Operation Technology (OT) devices. You will actively work to integrate secure solutions into the design and implementation of control systems, safeguarding them against evolving cyber threats. This involves understanding and applying best practices for OT cybersecurity, such as network segmentation (e.g., implementing the Purdue Model), managing secure remote access, overseeing patch management strategies for industrial software, implementing robust access controls, and participating in vulnerability assessments specific to control systems. Your efforts will protect intellectual property, prevent unauthorized access, and mitigate the risk of operational disruption due to cyber incidents, ensuring the integrity and reliability of the plant's critical infrastructure.
- Monitor and Action Key Performance Indicators (KPIs) for Controls Equipment: You will be responsible for diligently monitoring various Key Performance Indicators (KPIs) related to controls equipment performance and initiating timely corrective actions as necessary. This involves establishing and tracking metrics such as equipment uptime, cycle times, alarm rates, control loop performance, and overall equipment effectiveness (OEE) metrics related to automation. You will leverage data from SCADA systems, historians (e.g., OSIsoft PI), and other data analytics platforms to identify performance deviations, conduct root cause analyses for inefficiencies or failures, and proactively implement improvements to maintain and enhance control system reliability and efficiency. This continuous monitoring is fundamental to driving sustained operational excellence.
- Optimize and Automate Plant Controls for Enhanced Cost-Effectiveness and Production Capacity: A core objective of your role will be to continuously optimize and automate plant controls with the explicit aim of improving facility cost-effectiveness and maximizing production capacity. This involves identifying areas for process improvement through automation, implementing advanced process control (APC) strategies, optimizing control loop tuning, reducing energy consumption through smart controls, minimizing raw material waste, and improving product consistency. You will work to streamline batch processes, integrate control systems with higher-level Manufacturing Execution Systems (MES) or Enterprise Resource Planning (ERP) systems, and explore new automation technologies to achieve significant gains in throughput and overall plant efficiency. Your direct contributions will translate into tangible financial benefits and increased manufacturing output.
- Provide Technical Support for Process Safety Efforts and Serve as an SME on Control System Networking: You will play a crucial role in providing expert technical support for process safety efforts. This includes contributing to the design and maintenance of Safety Instrumented Systems (SIS), managing alarm systems to ensure compliance with safety standards, and participating in Process Hazard Analyses (PHAs). Furthermore, you will serve as a Subject Matter Expert (SME) on control system networking. This entails providing guidance on industrial network architecture design (e.g., Industrial Ethernet, fieldbus technologies like Profibus/Modbus), troubleshooting complex communication issues, ensuring network resilience and redundancy, and understanding the nuances of industrial protocols such as EtherNet/IP, Modbus TCP/IP, and OPC UA. Your expertise will be vital in maintaining a robust and safe operational environment.
What's Needed: Essential Qualifications and Expertise for Success
To thrive as a Senior Automation Engineer in this challenging and rewarding environment, you will need a strong academic foundation coupled with significant practical experience and specific technical proficiencies. We are looking for candidates who possess:
- Bachelor's Degree in a Relevant Engineering Discipline: A Bachelor's Degree from an accredited institution in Chemical Engineering, Mechanical Engineering, Electrical Engineering, or a closely related engineering field is a fundamental requirement. This academic background provides the essential theoretical knowledge and problem-solving methodologies necessary for understanding complex industrial processes and designing effective control solutions.
- Demonstrated Ability to Analyze Complex Data and Develop Effective Problem Solutions: You must possess a proven, demonstrable ability to analyze complex data sets – including process variables, alarm histories, equipment diagnostics, and network logs – and subsequently develop effective, data-driven problem solutions. This requires strong analytical thinking, critical reasoning, and the capability to apply engineering principles to diagnose root causes of operational issues and design corrective or optimizing control strategies. Experience with statistical analysis or data visualization tools relevant to industrial processes is a plus.
- Comprehensive Understanding of ICS Architecture and Operational Reliability: A deep and thorough understanding of Industrial Control System (ICS) architecture and the principles of operational reliability is crucial. This includes knowledge of hierarchical control models (e.g., ISA-95, Purdue Model), various levels of automation (Level 0-4), redundancy concepts (e.g., hot standby, redundant controllers, redundant networks), fault tolerance mechanisms, and high-availability principles applied to industrial systems. You should understand how to design systems that minimize single points of failure and ensure continuous operation in demanding environments.
- Desirable Experience with Key Automation Systems (DeltaV, Allen-Bradley, PI Systems): While not strictly mandatory, significant experience with specific industrial automation platforms is highly desirable. This includes:
- DeltaV: Experience with Emerson's DeltaV DCS, including configuration, programming (Function Blocks, Structured Text), graphics development (HMI), alarm management, and system administration.
- Allen-Bradley: Proficiency with Allen-Bradley PLC systems (e.g., ControlLogix, CompactLogix), including programming in Rockwell Automation's Studio 5000 (Ladder Logic, Structured Text), configuring I/O, and troubleshooting hardware and software issues.
- OSIsoft PI Systems: Experience with OSIsoft PI System (historian, data archive, Asset Framework), including collecting, storing, analyzing, and visualizing large volumes of process data for performance monitoring and optimization.
- Demonstrated proficiency with any of these widely used systems will significantly enhance your candidacy.
- Excellent Written and Verbal Communication Skills with Independent Work Capability: You must possess excellent written and verbal communication skills. This involves the ability to clearly articulate complex technical concepts to both technical peers and non-technical management, write precise functional specifications, document system configurations, and prepare clear reports. Equally important is the ability to work independently, demonstrating self-motivation, initiative, and accountability in managing projects and tasks with minimal supervision, while still recognizing when to collaborate or escalate.
What's In It For You: Benefits, Growth, and a Supportive Environment
This permanent Senior Automation Engineer role in Greater Tulsa, OK, offers a compelling package designed to attract top talent and foster long-term career growth and satisfaction.
- Competitive Salary with a Performance-Based Bonus: You will receive a competitive salary that recognizes your experience and expertise within the industrial automation sector. This is complemented by a performance-based bonus structure, providing a direct incentive for your contributions to plant optimization and successful project delivery. Your dedication and results will be tangibly rewarded.
- Opportunities for Professional Growth and Development: The organization is deeply committed to the continuous professional growth and development of its employees. This includes access to ongoing training programs, industry certifications, workshops, and conferences relevant to industrial automation, control systems, and cybersecurity. You'll have avenues to expand your technical skills, explore new technologies, and advance into more specialized or leadership roles within the company.
- Relocation Assistance Available: For candidates looking to make a significant career move, relocation assistance is available. This demonstrates the company's commitment to securing the best talent, offering support to ease the transition for those moving to the Greater Tulsa, Oklahoma area.
- Collaborative and Inclusive Work Environment: You will join a collaborative and inclusive work environment where teamwork is highly valued. The culture encourages open communication, knowledge sharing, and mutual support among colleagues across various engineering disciplines. Your ideas and contributions will be respected and encouraged, fostering an atmosphere where you can thrive and achieve your full potential.
- Engagement in Meaningful Projects that Drive Plant Optimization and Efficiency: This role offers the profound satisfaction of engaging in meaningful projects that have a direct, tangible impact on the company's operational success. Your work will directly contribute to driving plant optimization, improving energy efficiency, increasing production throughput, enhancing safety protocols, and implementing cutting-edge automation solutions. You will be instrumental in shaping the future efficiency and competitiveness of the manufacturing facility.
If this Senior Automation Engineer role in Greater Tulsa, Oklahoma, deeply interests you and you possess the required blend of technical expertise, analytical prowess, and collaborative spirit, we encourage you to take the next step. This is an exceptional opportunity to join a leader in the manufacturing industry and make a significant, lasting impact on critical industrial operations.
To learn more and potentially embark on a rewarding career journey with this forward-thinking organization, click "Apply Now." A dedicated recruiter will promptly be in touch to discuss this outstanding opportunity in greater detail, answer any questions you may have, and guide you through the application and interview process. We eagerly anticipate the opportunity to connect with you and explore how your skills can contribute to our collective success!
Job Features
Job Category | Engineering, IT |
A frontrunner in Industrial IT solutions is on the lookout for a talented and dedicated Server Engineer (Onsite - Spring, TX) to become a vital part of their highly collaborative team. This contract opportunity presents an exceptional chance for a professional with strong communication abilities, an innate spirit of collaboration, and an unwavering passion for technological innovation, all characteristics that will undoubtedly thrive within this forward-thinking organization. Situated in Spring, Texas, this role is integral to ensuring the robust and secure operation of critical server infrastructure that underpins the stability and efficiency of diverse industrial environments.
Server Engineer (Onsite - Spring, TX)
Location: Spring, Texas – This is an Onsite role, requiring daily presence at the designated facility.
Employment Type: Contract
Industry: Computer and Mathematical / Industrial IT
What You'll Be Doing: Core Responsibilities Defining the Role
As a Server Engineer, your expertise will be instrumental in ensuring the seamless, secure, and highly available operation of the organization's critical server infrastructure. You'll be at the forefront of managing the digital backbone that supports a myriad of industrial processes, playing a pivotal role in maintaining uptime and optimizing performance. Your day-to-day responsibilities will encompass a broad spectrum of server management tasks, each vital to the continuity and efficiency of operations:
- Comprehensive Windows Virtual Machine Management: Your primary responsibility will involve the end-to-end management and dedicated support of Windows virtual machines (VMs). This isn't merely about keeping them running; it's about ensuring their optimal performance, ironclad security, and unwavering availability. This includes, but is not limited to, routine patching and updates to safeguard against vulnerabilities, meticulous resource allocation (CPU, memory, storage) to prevent bottlenecks, proactive performance tuning to enhance application responsiveness, and managing their lifecycle from provisioning to decommissioning. You will troubleshoot complex operating system issues, manage file systems, configure network adapters, and ensure that all hosted applications function flawlessly within these virtualized environments, directly impacting business continuity for industrial operations.
- VMware Virtualization Infrastructure Expertise: You will be a key administrator utilizing VMware as the core technology for environment virtualization. Your role will involve the comprehensive configuration and continuous maintenance of the virtual infrastructure. This extends beyond basic VM creation to more intricate tasks such as: managing vSphere clusters, configuring and troubleshooting ESXi hosts, administering vCenter Server for centralized control, performing vMotion for live migration of VMs, setting up and managing resource pools to prioritize workloads, configuring Distributed Resource Scheduler (DRS), and implementing High Availability (HA) features to ensure minimal downtime. You will also be involved in managing virtual storage (datastores), networking within the virtual environment (vSwitches, distributed switches), and continually optimizing the virtualization layer for maximum efficiency, resilience, and scalability. Your deep understanding of VMware will be crucial for maintaining the foundation upon which all virtualized services run.
- DELL Computer Hardware Support and Troubleshooting: You will provide essential, hands-on technical support and expert-level troubleshooting for DELL computer hardware. This critical aspect of your role involves diagnosing, isolating, and resolving hardware-related issues across various DELL server lines (e.g., PowerEdge series). Your responsibilities will include: identifying faulty components (such as RAID controllers, memory modules, CPUs, power supplies, network interface cards), performing component replacements, updating firmware and drivers, configuring BIOS/UEFI settings, and utilizing DELL's diagnostic tools and warranty support processes. Your ability to quickly and accurately troubleshoot physical hardware issues is paramount to restoring services promptly and maintaining the integrity of the underlying server infrastructure.
- Performance Monitoring, Analysis, and Reporting: You will be responsible for vigilant performance monitoring, in-depth analysis, and comprehensive reporting using industry-leading tools like SolarWinds or other comparable network and server monitoring platforms. This proactive approach involves setting up custom alerts for critical thresholds (e.g., high CPU utilization, low disk space, network latency), creating intuitive dashboards to visualize system health, analyzing historical performance data to identify trends and potential issues, and generating regular reports for capacity planning and management review. Your insights derived from this monitoring will be crucial in preventing outages, optimizing resource allocation, and ensuring that all systems perform at their peak efficiency, which is especially vital in sensitive industrial IT environments.
- Active Directory Services Administration: You will play a key role in the administration and meticulous maintenance of Active Directory (AD) services. This encompasses a range of crucial tasks fundamental to user authentication, authorization, and network resource management. Your duties will include: creating and managing user and computer accounts, configuring and troubleshooting Group Policies (GPOs) to enforce security settings and software deployments, managing security groups and distribution lists, ensuring proper DNS and DHCP integration with AD, monitoring AD replication, and implementing best practices for identity and access controls. Your expertise in Active Directory will be critical for maintaining a secure and efficiently managed network environment for all industrial users and systems.
What You'll Need: Essential Qualifications and Expertise
To excel in this dynamic Server Engineer role, you'll need a robust foundation in server technologies, keen analytical skills, and an unwavering commitment to operational excellence. We are seeking a candidate who brings the following qualifications to the table:
- Proven VMware Virtualization Technologies Experience: You must possess demonstrated, hands-on experience with VMware virtualization technologies. This means you're not just familiar with the interface, but you have practical experience in configuring, deploying, troubleshooting, and maintaining virtual machines and the underlying vSphere infrastructure. Experience with vCenter Server, ESXi host management, network and storage configuration within a virtualized environment, and an understanding of advanced features like vMotion, DRS, and HA are all highly desirable. Your ability to optimize virtual environments for performance and resilience will be key.
- Strong DELL Computer Hardware Knowledge: A strong, in-depth knowledge of DELL computer hardware is essential, coupled with proven expertise in troubleshooting techniques for these systems. This includes familiarity with various DELL server generations (e.g., PowerEdge), their internal components (processors, RAM, RAID controllers, hard drives, network cards), and the ability to diagnose and resolve complex hardware failures. Experience with DELL's server management tools (like iDRAC) and understanding of server firmware and driver updates will be highly beneficial.
- Experience with Performance Monitoring Tools: You must have practical, hands-on experience with enterprise-grade performance monitoring tools. While a direct background with SolarWinds is highly preferred, proven experience with other comparable solutions (e.g., Nagios, Zabbix, PRTG, Dynatrace, Splunk) that demonstrate your ability to configure monitors, analyze metrics, set up alerts, and generate performance reports will also be considered. Your capacity to use these tools for proactive issue identification and performance optimization is critical.
- Familiarity with Active Directory Administration: A solid understanding and practical experience with Active Directory administration are required. This includes competency in managing user and computer objects, configuring and applying Group Policies, troubleshooting authentication and authorization issues, managing DNS and DHCP services integrated with AD, and understanding the core principles of identity and access management within a Windows server environment.
- Excellent Communication Skills: Exceptional communication skills, both verbal and written, are absolutely essential for this role. You will be regularly collaborating with diverse stakeholders, including technical colleagues, non-technical business users, and external cybersecurity partners or vendors. This requires the ability to clearly articulate complex technical concepts in an understandable manner, to effectively document procedures and incidents, and to actively listen and respond to the needs of others in a professional and collaborative way. Your ability to build rapport and work effectively within a team is paramount.
What's In It For You: Unlocking Professional Growth and Impact
This contract position in Spring, Texas, offers more than just a job; it's a gateway to significant professional development and the opportunity to make a tangible impact within a cutting-edge field. Here’s what you can look forward to:
- Opportunity to Thrive in a Dynamic and Innovative Environment: You'll be immersed in a truly dynamic and innovative environment that is at the forefront of Industrial IT. This means working with the latest technologies, tackling novel challenges, and contributing to solutions that are shaping the future of industrial operations. The pace is often fast, demanding adaptability and a continuous learning mindset.
- Engage in Challenging Projects that Enhance Your Technical Skills: You won't just be maintaining existing systems; you'll be actively engaged in challenging projects that are designed to push your technical boundaries and significantly enhance your skill set. This could involve server migrations to newer platforms, implementing advanced virtualization features, optimizing performance for high-demand industrial applications, or integrating new security measures. These projects provide invaluable hands-on experience that will accelerate your career growth.
- Collaborate with a Diverse Team of Professionals: You'll have the privilege of working alongside a diverse team of highly skilled professionals, including network engineers, cybersecurity specialists, application developers, and other IT experts. This collaborative atmosphere fosters knowledge sharing, mentorship opportunities, and the chance to learn from varied perspectives and experiences. Teamwork is at the core of their operational success.
- Contribute to Meaningful Solutions that Impact Customers Positively: Your work as a Server Engineer will directly contribute to meaningful solutions that have a profound and positive impact on customers. By ensuring the reliability, performance, and security of server infrastructure, you'll be enabling critical industrial processes to run smoothly, preventing costly downtime, and ultimately supporting the operational success of businesses in sectors like manufacturing, energy, and logistics. Your efforts directly translate into real-world business value.
- Gain Experience in a Rapidly Evolving Field of Technology: The realm of industrial IT is a rapidly evolving field of technology, constantly integrating new advancements in automation, IoT, cloud computing, and cybersecurity. This role offers you the unique opportunity to gain hands-on experience with these emerging technologies and challenges. You'll be exposed to the unique requirements of operational technology (OT) environments, learning how traditional IT practices adapt to the demanding and critical nature of industrial control systems, keeping your skills current and future-proof.
Comprehensive Benefits Package (Upon Eligibility)
Upon successful completion of a predefined waiting period, consultants engaged in this role become eligible for a comprehensive suite of benefits designed to support their well-being and financial security. These benefits underscore the organization's commitment to their extended team:
- Medical and Prescription Drug Plans: Robust coverage for healthcare services and necessary prescription medications, ensuring access to quality medical care.
- Dental Plan: Support for routine dental check-ups, preventative care, and necessary treatments, contributing to overall health.
- Vision Plan: Coverage for eye examinations, prescription glasses, and contact lenses, promoting eye health and clarity of vision.
- Health Savings Account (HSA): A tax-advantaged savings account that allows you to save and pay for qualified medical expenses, offering financial flexibility for healthcare.
- Health Flexible Spending Account (HFSA): Allows pre-tax contributions to pay for eligible medical, dental, and vision expenses, helping to reduce your taxable income.
- Dependent Care Flexible Spending Account (DCFSA): Provides a tax-advantaged way to pay for eligible dependent care expenses, assisting working parents or guardians.
- Supplemental Life Insurance: Options for additional life insurance coverage to provide enhanced financial protection for your loved ones.
- Short Term Disability Insurance: Offers income replacement benefits during periods of temporary incapacitation due to illness or injury.
- Long Term Disability Insurance: Provides extended income protection for more prolonged disabilities, offering peace of mind and financial security.
- Business Travel Insurance: Coverage for unforeseen events or emergencies that may occur during authorized business travel.
- 401(k), Plus Match: An excellent opportunity to save for retirement with the added benefit of employer matching contributions, accelerating your long-term financial growth.
- Weekly Pay: Consistent and regular compensation provided on a weekly basis, ensuring reliable financial flow throughout your contract engagement.
If this Server Engineer role in Spring, Texas, aligns with your skills, career aspirations, and passion for technology, we wholeheartedly invite you to explore this opportunity further. Your expertise could be exactly what this leading Industrial IT client needs to continue its trajectory of innovation and operational excellence.
Ready to make a significant impact and grow your career within a supportive and dynamic environment? Click "Apply Now" to submit your application. A dedicated recruiter will be in touch with you shortly to discuss this fantastic opportunity in greater detail, answer any questions you may have, and guide you through the next steps of the hiring process. We eagerly anticipate the possibility of speaking with you and learning how your unique contributions can benefit our team!
Job Features
Job Category | Engineering, IT |
A prominent exploration and production oil and gas company is actively seeking a highly skilled and experienced Systems Engineer - Data Center (Onsite - Houston, TX) to join their Information Technology department. This permanent position, based in Houston, TX, is crucial for designing, implementing, and maintaining the organization's critical data center systems, ensuring optimal security, performance, and reliability for all operational compute and infrastructure. The ideal candidate will be instrumental in safeguarding data, optimizing system efficiencies, and administering a wide array of solutions including storage, virtual hosts, and core business applications across the entire organization. This role directly supports the integrity and continuity of mission-critical operations, enabling the company to meet its strategic business objectives.
Systems Engineer - Data Center (Onsite - Houston, TX)
Location: Houston, TX – Onsite Role
Employment Type: Permanent
Industry: Computer and Mathematical / Oil and Gas
Key Responsibilities: What You'll Be Doing
As a Systems Engineer specializing in Data Center operations, based in Houston, TX, you will be responsible for a diverse set of functions critical to the company's IT infrastructure and overall business success. Your primary focus will include:
- Virtualization Infrastructure Administration: You will expertly administer server virtualization solutions, including but not limited to VMware and Hyper-V, across both on-premises and hybrid cloud environments. This is essential for supporting a wide range of business-critical applications and services that rely on a robust virtualized platform.
- Microsoft SQL Server Management: You will oversee the administration of Microsoft SQL Server, which includes managing clustering configurations, ensuring reliable SQL backups, and performing general operational and stability maintenance to keep core databases running smoothly.
- Identity and Access Management: You will be responsible for the oversight and guidance of the Microsoft Active Directory stack and the Microsoft 365/Azure Hybrid environment. This involves critical tasks such as user account management, the implementation and enforcement of group policies, and the meticulous administration of identity and access controls to maintain a secure environment.
- Backup Operations Oversight: In partnership with a third-party vendor, you will provide crucial oversight and guidance for Veeam-based backup operations. Your role will ensure that all enterprise systems have timely, accurate, and complete backups, which is paramount for data recovery and business continuity.
- Advanced Technical Support and Escalation: You will serve as a primary escalation point for the service desk, tackling and resolving complex technical issues related to servers, storage, and general IT infrastructure. Your expertise will be vital in addressing problems that frontline support cannot resolve.
- Cybersecurity Implementation and Enforcement: You will implement and rigorously enforce cybersecurity best practices across all data center and cloud technology layers. A proactive approach to identifying and mitigating security vulnerabilities will be a continuous responsibility, safeguarding the company's digital assets.
- Infrastructure Project Coordination: You will coordinate and execute various infrastructure projects specifically designed to support ongoing Exploration & Production (E&P) operations. This will involve effective collaboration with cross-functional teams to meet project objectives and strict timelines.
Required Skills & Abilities: What You'll Bring to the Team
The ideal candidate, for this Houston, TX-based role, will possess a strong technical foundation complemented by excellent problem-solving and communication skills. Key requirements include:
- Strong Virtualization Skills: Demonstrated proficiency, particularly with VMware ESXi or similar virtualization platforms. This includes hands-on experience with configuration, optimization techniques, and advanced troubleshooting of virtualized environments.
- Microsoft Directory Services and Hybrid Cloud Expertise: Proficiency, or the ability to quickly demonstrate proficiency, with on-premises Active Directory Domain Services (including DNS, DHCP, and Group Policy management) and Microsoft Entra/SharePoint within a hybrid cloud environment. Understanding the integration and administration across both on-premises and cloud identity solutions is crucial.
- Azure Services Management: Proven ability to effectively manage, administer, and optimize a range of Azure services, specifically in conjunction with on-premises and other cloud-based systems. This highlights experience in a multi-cloud or hybrid-cloud operational model.
- Storage Administration Experience: Demonstrated experience with storage administration, with a strong preference for candidates familiar with IBM storage systems. This includes practical knowledge of provisioning storage, performing maintenance tasks, and managing the lifecycle of both SAN (Storage Area Network) and NAS (Network Attached Storage) environments.
- Hardware Lifecycle Knowledge: A comprehensive understanding of hardware lifecycles for server and storage solutions is essential. This includes awareness of procurement, deployment, refresh cycles, and secure decommissioning processes.
- Documentation Proficiency: The ability to accurately document system diagrams, operational procedures, and intricate configurations using standard tools such as Visio, Microsoft Word, and Excel. Clear and concise documentation is vital for knowledge transfer and operational continuity.
- SCADA Familiarity (Preferred): Familiarity with server and application requirements pertaining to SCADA (Supervisory Control and Data Acquisition) industrial control systems within an Exploration & Production (E&P) environment is strongly preferred. This indicates a valuable understanding of specialized operational technology networks.
- Escalation Point Expertise: Proven ability to effectively serve as an escalation point for complex technical issues, demonstrating strong collaboration skills when working with service desk personnel and external third-party vendors to resolve problems efficiently.
- Communication Skills: Refined interpersonal, verbal, and written communication skills are paramount. This includes the crucial ability to clearly and effectively convey complex technical concepts to non-technical stakeholders across the organization.
- Self-Motivation and Independence: Must possess the ability to be self-motivated and to work independently with minimal to no supervision, demonstrating initiative and accountability in managing tasks and projects.
Education & Experience: Your Background
- Core Experience: A minimum of 5 years of hands-on working experience with information systems in complex Enterprise environments is a mandatory requirement for this Houston, TX-based role.
- Industry Experience (Preferred): While not mandatory, 10 years of hands-on working experience with information systems specifically within the Oil and Gas industry is highly preferred, demonstrating a deeper understanding of industry-specific challenges and technologies.
- Academic Qualification: A Bachelor’s degree in Computer Science or Information Systems, or equivalent related work experience, is required.
Language Skills
- English Fluency: Fluent verbal and written communication skills in English are required for effective collaboration and documentation within this Houston, TX-based position.
Licenses, Certificates, Registrations (Preferred)
- Relevant Certifications: Certifications such as VMware VCP (VMware Certified Professional), Microsoft Windows Server, and Microsoft 365 Administrator are strongly preferred, validating specialized technical proficiencies.
Work Environment & Physical Demands
This role, located in Houston, TX, operates within a professional office environment, routinely utilizing standard office equipment. Specific physical demands include:
- Sedentary Periods: Prolonged periods of sitting are common.
- Movement: May need to routinely move around the office to communicate with different groups and access equipment.
- Occasional Late Hours: The ability to occasionally work late to meet business demands and to facilitate meetings with the Tokyo office is required.
- Lifting: Must be able to occasionally lift up to 15 pounds.
- Driving: A valid Driver's License (DL) is required.
Job Features
Job Category | IT |
A premier technology innovator is actively seeking a highly skilled and dedicated Data Center Technician 3 (Onsite - San Antonio, TX) to join their IT operations team. This pivotal role involves supporting mission-critical infrastructure within a dynamic data center environment. The ideal candidate will demonstrate exceptional problem-solving capabilities, communicate effectively across various levels, and possess a strong commitment to customer satisfaction, aligning seamlessly with the organization's core values.
Data Center Technician 3 (Onsite - San Antonio, TX)
Location: San Antonio, TX – Onsite Engagement
Engagement Duration: 18-Month Contract
Compensation: $30 - $34 per hour (on W2)
Work Schedule: Day Shift A: This is a 12-hour shift pattern, encompassing Sundays through Wednesdays for one week, followed by Sundays through Tuesdays the subsequent week. Flexibility for this specific rotating schedule is essential.
Role Overview: What You'll Be Doing
As a Data Center Technician, you'll be instrumental in the meticulous management and maintenance of critical IT infrastructure. Your responsibilities will span the entire lifecycle of hardware, from initial deployment to eventual decommissioning, all while adhering to stringent operational and safety protocols.
- Equipment Lifecycle Management: You'll be responsible for the comprehensive process of preparing, staging, configuring, and executing both initial power-ups (startups) and controlled power-downs (shutdowns) of diverse IT equipment. This requires meticulous adherence to established operational procedures and rigorous safety guidelines to ensure the integrity of systems and the safety of personnel. Precision in following detailed instructions is paramount in this high-stakes environment.
- Quality Assurance and Verification: Following any hardware deployment or modification, you'll conduct thorough post-execution quality checks. These assessments are critical to confirm that all installations meet exacting standards for proper grounding, optimal physical staging, accurate labeling of components and connections, and correct cabling configurations. Your attention to detail will directly contribute to the reliability and maintainability of the data center's physical layer.
- Advanced Hardware Diagnostics and Resolution: A core function of this role involves expertly diagnosing and troubleshooting complex hardware malfunctions. You'll be expected to rapidly pinpoint the root cause of issues and proficiently perform break-fix repairs on a wide array of faulty components. This includes identifying defective parts, performing replacements, and verifying system functionality post-repair. Your ability to quickly isolate and resolve hardware issues is vital for minimizing downtime and ensuring continuous service availability.
- Hardware Refresh and System Rebuilds: You'll play a key role in the decommissioning of older hardware as part of strategic system refresh initiatives. This process involves the safe and secure removal of equipment, often preceding significant system upgrades such as memory enhancements or complete operating system rebuilds. Your understanding of hardware dependencies and data security protocols during decommissioning will be crucial.
- Proactive System Monitoring and Anomaly Response: Continuous monitoring of systems for indicators of equipment failures or anomalous errors is an ongoing responsibility. You'll be expected to promptly and effectively respond to system-generated error messages and alerts, initiating appropriate diagnostic and corrective actions to prevent or mitigate service disruptions. This proactive approach ensures the stability and performance of the data center.
Candidate Profile: What You'll Bring
We're seeking a candidate with a robust foundation in IT hardware and a proven track record in a data center or similar technical support environment. Your qualifications and experience will ideally include:
- Formal IT Education or Certification: A background in Computer Science (evidenced by relevant academic coursework or a degree) or possession of industry-recognized certifications such as CompTIA A+ or CompTIA Server+ is highly preferred. These credentials demonstrate a foundational understanding of computer hardware, operating systems, and networking principles.
- Hands-on Hardware Support Expertise: Demonstrated experience as a Data Center Technician or in a similar role with significant responsibilities for hardware break-fix operations. This includes practical experience in diagnosing, repairing, and replacing components within server, storage, and networking systems.
- Prior Technical Repair Experience: Previous professional experience in a computer repair technician capacity, such as working for a technical support service (e.g., Geek Squad or an equivalent independent repair center), is highly advantageous. Such roles provide valuable exposure to diverse hardware issues and customer interaction in a technical troubleshooting context.
- Educational Foundation: A high school diploma, GED, or equivalent educational attainment is a fundamental requirement for this position.
- Core Hardware Knowledge: A solid foundational understanding of computer hardware, including various types of servers, storage devices, networking equipment, and their individual components (e.g., CPUs, RAM, hard drives, power supplies, network interface cards).
- Relevant Professional Experience: A minimum of 2 to 4 years of dedicated experience in supporting IT equipment or related technology within a professional setting. This experience should involve direct interaction with hardware and a clear understanding of IT infrastructure operations.
- Software Proficiency: Basic working knowledge of standard Microsoft Office applications, particularly Outlook for communication, Excel for data organization and tracking, and Word for documentation.
- Flexible Work Availability: The ability and willingness to work non-standard business hours, which may include evenings, weekends, and/or holidays, is a critical requirement due to the 24/7 nature of data center operations and the specified shift pattern.
Why Join This Team? Your Benefits and Growth Potential
This engagement offers a unique opportunity to contribute to a leading technology provider's mission-critical operations while advancing your professional career.
- Engaging and Forward-Thinking Environment: Immerse yourself in a truly dynamic and innovative environment where cutting-edge technology is at the forefront of daily operations. You'll be part of a team pushing the boundaries of what's possible in the tech space.
- Exposure to Advanced Technologies: Gain invaluable hands-on experience with cutting-edge technology and enterprise-grade hardware. This exposure will significantly enhance your technical skill set and understanding of complex IT infrastructures.
- Collaborative Professional Network: Collaborate closely with a diverse team of highly skilled professionals, including network engineers, system administrators, and other data center specialists. This collaborative atmosphere fosters knowledge sharing and professional growth.
- Skill Enhancement and Career Trajectory: This role provides a robust platform to enhance your technical skills across various hardware platforms and troubleshooting methodologies. The experience gained here can significantly advance your career within the IT infrastructure domain, opening doors to more senior roles or specialized areas.
Comprehensive Benefits Package (Upon Eligibility)
Upon successful completion of a predefined waiting period, consultants engaged in this role become eligible for a comprehensive suite of benefits designed to support their well-being and financial security:
- Health and Wellness:
- Medical and Prescription Drug Plans: Comprehensive coverage for medical services and prescription medications.
- Dental Plan: Support for routine dental care and treatments.
- Vision Plan: Coverage for eye examinations, glasses, and contact lenses.
- Health Savings Account (HSA): A tax-advantaged savings account for healthcare expenses.
- Health Flexible Spending Account (HFSA): Allows pre-tax contributions for eligible medical expenses.
- Dependent Care Flexible Spending Account (DCFSA): Provides tax advantages for dependent care expenses.
- Income Protection and Security:
- Supplemental Life Insurance: Additional life insurance coverage options.
- Short Term Disability Insurance: Provides income replacement during short-term incapacitation.
- Long Term Disability Insurance: Offers extended income protection for long-term disabilities.
- Business Travel Insurance: Coverage for unforeseen events during business travel.
- Financial Planning and Compensation:
- 401(k), Plus Match: Opportunity to save for retirement with employer matching contributions, enhancing your long-term financial growth.
- Weekly Pay: Consistent and regular compensation ensures financial stability throughout your contract.
We encourage all qualified and enthusiastic candidates to apply for this exciting opportunity to contribute to a leading technology organization. Do you have the technical prowess and dedication to excel in this critical data center role?
Job Features
Job Category | IT |
Network Support Analyst (Onsite - Little Rock, AR)
Location: Little Rock, Arkansas (This is an ONSITE ONLY position – applicants seeking remote or C2C arrangements will not be considered.)
Compensation: $20 - $23 per hour
Employment Type: Contract to Hire (with potential for permanent employment)
Role Responsibilities: What You'll Be Doing
As a Network Support Analyst, you'll play an integral role in ensuring the continuous availability and optimal performance of cutting-edge network infrastructure. Your primary responsibilities will include:
- System Operational Oversight: You'll be a key contributor to maintaining the smooth and efficient operation of the organization's sophisticated network systems. This encompasses a wide array of technologies, including high-speed data networks, robust voice communication systems (VoIP), dynamic video and digital signage solutions, and advanced wireless connectivity platforms. Your proactive engagement will be critical in preventing disruptions and ensuring high reliability across all networked services.
- Emergency Response and On-Call Availability: This is a high-reliability position that demands a commitment to operational excellence. You'll be an essential part of the on-call rotation, required to respond to emergency calls outside of standard working hours, which will include nights, weekends, and holidays, as circumstances dictate. Your responsiveness in critical situations is paramount to minimizing downtime and ensuring continuous service.
- Proactive Monitoring and Mitigation: A significant aspect of this role involves routine monitoring of network performance and health. You'll actively track key metrics, identify potential issues before they escalate, and implement mitigation tasks to ensure maximum network availability and optimal performance at all times. This proactive approach is fundamental to maintaining a robust and resilient network environment.
- Direct Collaboration with Network Administrator: You'll work in close collaboration with the Network Administrator, providing direct assistance across a spectrum of crucial network tasks. This partnership will involve:
- Core Network Hardware and Software Installations: Assisting with the physical installation and configuration of core network devices (e.g., routers, switches, firewalls) and the deployment and configuration of associated network operating systems and software.
- System Upgrades: Participating in planned upgrades of network hardware components and software versions, ensuring minimal disruption and successful implementation.
- Reporting and Documentation: Contributing to the generation of network performance reports, incident logs, and comprehensive documentation of network configurations and changes.
- Comprehensive System Support: Providing hands-on support for an extensive range of networked technologies, from ensuring the optimal functionality of high-speed Wi-Fi networks and innovative digital signage systems to supporting the integrity of state-of-the-art security monitoring systems. Your role will touch various aspects of the organization's interconnected environment.
Essential Qualifications: What You'll Bring to the Table
To be successful in this role, candidates should possess a strong blend of formal education, relevant technical experience, and practical skills. The minimum qualifications include:
- Educational Background: An Associate’s degree from an accredited institution in a relevant field such as Computer Science, Information Technology, Network Engineering, or a closely related area. This academic foundation provides the theoretical knowledge necessary for understanding complex network principles.
- Network Device and System Maintenance Experience: A minimum of three (3) years of direct experience in the maintenance and support of network-connected devices and systems. This experience should demonstrate a practical understanding of how to keep various network components operational and troubleshoot common issues.
- Voice and Data Communications (VoIP) Expertise: At least three (3) years of dedicated experience in the maintenance and repair of voice and data communications (VoIP) networks. This includes familiarity with VoIP protocols, hardware, and the challenges associated with ensuring high-quality voice services.
- IP Addressing, TCP/IP, and Windows OS Proficiency: A minimum of two (2) years of experience demonstrating proficiency in:
- IP Addressing: Understanding and applying IP addressing schemes (IPv4, subnetting, etc.).
- TCP/IP Protocols: A solid grasp of the TCP/IP suite and its various protocols, essential for network communication.
- Windows OS on Workstations and Servers: Experience working with and troubleshooting Windows operating systems in both workstation and server environments.
- SIP and PRI Trunk Protocols: Specific experience with protocols like SIP (Session Initiation Protocol) and and PRI (Primary Rate Interface) trunks, which are critical for voice network connectivity.
- Telecommunications Equipment Installation and Maintenance: Proven experience in the installation and maintenance of voice and data telecommunications equipment, systems, and servers or related fields. This highlights hands-on experience with the physical and logical setup of communication infrastructure.
- Equivalent Combinations: The organization values diverse backgrounds and skill sets. Therefore, equivalent combinations of relevant education, industry-recognized certifications (e.g., CompTIA Network+, CCNA, etc.), and practical experience will be thoroughly considered. If your background demonstrates the necessary competencies, even if not precisely matching the listed degree or years, you are encouraged to apply.
Next Steps: Connect With Us!
If this Network Support Analyst role resonates with your career aspirations and your skill set aligns with the requirements outlined, we invite you to take the next step.
Click "Apply Now" to submit your application. Upon review, a dedicated recruiter will be in touch with you to discuss this excellent opportunity in more detail, answer any questions you may have, and guide you through the next phases of the hiring process.
We're eager to connect with talented individuals who are passionate about network technology and committed to delivering exceptional support. Are you ready to make an impact with your network expertise?
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Job Category | IT |