Info Sec Ops Analyst (IAM) (Contract – Hybrid – Des Moines, IA; Minneapolis, MN; or Charlotte, NC)

A leader in technology operations is actively seeking a highly organized and proactive Info Sec Ops Analyst (IAM) (Contract – Hybrid – Des Moines, IA; Minneapolis, MN; or Charlotte, NC) to join their Security team. This contract position offers a flexible hybrid work model, allowing you to be based in Des Moines, Iowa; Minneapolis, Minnesota; or Charlotte, North Carolina. This role is crucial for supporting various Lines of Business by managing identity and access. The ideal candidate will possess strong communication skills, excellent organizational abilities, and a proactive approach to problem-solving, all essential for successfully aligning with the organization’s commitment to secure and efficient operations.

Info Sec Ops Analyst (IAM) (Contract – Hybrid – Des Moines, IA; Minneapolis, MN; or Charlotte, NC)

Location: Hybrid – Des Moines, IA; Minneapolis, MN; or Charlotte, NC

Employment Type: Contract

Pay Range: Not Specified

Industry: Engineering / Computer and Mathematical

What’s the Job? Securing Access in a Dynamic Environment

As an Info Sec Ops Analyst specializing in Identity and Access Management (IAM), you’ll play a pivotal role in ensuring that end-users have the right access to the right resources, securely and efficiently. Your responsibilities will blend technical execution with crucial collaboration and meticulous data management.

• Provision Access to End Users Across Lines of Business: You will be directly responsible for provisioning access to end users across various Lines of Business within the organization. This involves granting, modifying, and revoking user permissions for a wide array of applications, systems, and platforms. Your meticulous work ensures that employees have the necessary access to perform their job functions while adhering to security policies and compliance requirements.
• Collaborate on Access Requirements: You’ll collaborate closely with Database Administrators (DBAs) and Application groups to accurately determine access requirements. This means understanding the roles and responsibilities of users, mapping them to necessary permissions, and ensuring that access requests are aligned with the principle of least privilege. Your ability to communicate effectively with technical teams is crucial for defining precise access entitlements.
• Utilize Ticketing Systems for Request Management: A core part of your daily workflow will involve effectively utilizing ticketing systems (such as ServiceNow, ART, Remedy, or Pac2000) to manage the entire lifecycle of access requests and issues. This includes creating, updating, escalating, and closing tickets, ensuring all interactions and resolutions are meticulously documented for audit and tracking purposes.
• Troubleshoot Technical Issues and Provide Solutions: You will troubleshoot technical issues related to access provisioning and IAM, providing effective solutions in a customer-focused environment. This involves diagnosing problems like denied access, incorrect permissions, or system integration errors, and working diligently to resolve them. Your problem-solving skills will be essential in ensuring a smooth user experience.
• Develop and Maintain Reports Using MS Excel and Database Tools: You will develop and maintain reports using MS Excel and other database tools. These reports will provide insights into access provisioning activities, user access reviews, potential compliance gaps, or operational metrics. Your ability to extract, analyze, and present data clearly will support internal auditing and continuous process improvement within IAM operations.

What’s Needed? Your Expertise in Access Management and Databases

To excel as an Info Sec Ops Analyst (IAM), you’ll need a solid background in access provisioning, familiarity with enterprise systems, and strong communication skills.

• Experience in Access Provisioning on Multiple Platforms: You must have at least 2+ years of demonstrated experience in provisioning access on various enterprise platforms. This includes hands-on experience with databases such as Oracle, SQL Server, Teradata, PostgreSQL, Yugabyte, or DB2. Your experience managing user permissions on these diverse systems is crucial for this role.
• Experience with Ticketing Systems: You must have proven experience with enterprise ticketing systems such as ServiceNow, ART, Remedy, or Pac2000. This demonstrates your familiarity with IT Service Management (ITSM) processes, incident management, and request fulfillment workflows.
• Proficiency in MS Excel for Data Review and Reporting: You will possess proficiency in MS Excel, with a strong ability to perform data review and reporting. This includes skills in using Excel for data manipulation, analysis, pivot tables, and creating clear reports to track access metrics or audit findings.
• Strong Verbal Communication Skills: You must demonstrate strong verbal communication skills to interact proficiently with both technical and non-technical individuals. This involves explaining access procedures clearly to end-users and collaborating effectively with IT professionals and business stakeholders.
• General Database Knowledge and Scripting (Desirable): While not strictly required, general database knowledge beyond just provisioning is desirable. This includes familiarity with MySQL for relational database concepts. Additionally, experience with scripting languages like PowerShell or Python is a plus, as these skills are highly valuable for automating access management tasks and data analysis.

What’s In It For Me? Growth, Impact, and a Flexible Environment

This contract opportunity as an Info Sec Ops Analyst (IAM) offers a compelling environment for professional growth and significant impact within a leading technology operations organization.

• Opportunity to Work in a Dynamic and Fast-Paced Environment: You’ll have the invaluable opportunity to work in a dynamic and fast-paced environment that constantly evolves with new technologies and security challenges. This ensures continuous learning and provides exciting opportunities to apply your skills.
• Engage in Meaningful Projects that Impact the Organization: You will be deeply engaged in meaningful projects that directly impact the organization’s security posture and operational efficiency. Your contributions to access management will have a tangible effect on safeguarding sensitive data and ensuring smooth business operations.
• Collaborate with a Diverse Team of Professionals: You’ll have the privilege of collaborating with a diverse team of professionals across various IT and business functions. This fosters an atmosphere of open communication, knowledge sharing, and mutual support, allowing you to learn from varied perspectives.
• Gain Valuable Experience in Access Management and Security Operations: This role provides an excellent chance to gain valuable, hands-on experience in access management and broader security operations. You’ll work with real-world scenarios, strengthening your expertise in a highly critical and in-demand area of cybersecurity.
• Flexible Work Arrangements for Work-Life Balance: The client offers flexible work arrangements (hybrid model) to actively support work-life balance. This allows you to combine the benefits of onsite collaboration with the convenience of remote work, providing greater autonomy and flexibility.

Upon successful completion of a predefined waiting period, consultants are typically eligible for a comprehensive suite of benefits designed to support their well-being and financial security. These include:

• Medical and Prescription Drug Plans: Comprehensive healthcare coverage for medical services and necessary prescription medications.
• Dental Plan: Benefits covering routine dental care and essential treatments.
• Vision Plan: Coverage for eye examinations, prescription glasses, and contact lenses.
• Health Savings Account (HSA): A tax-advantaged savings account to help pay for qualified medical expenses.
• Health Flexible Spending Account (HFSA): Allows pre-tax contributions for eligible healthcare costs.
• Dependent Care Flexible Spending Account (DCFSA): Provides tax advantages for dependent care expenses.
• Supplemental Life Insurance: Options for additional life insurance coverage for enhanced financial protection.
• Short Term and Long Term Disability Insurance: Income replacement benefits during periods of temporary or prolonged incapacitation due to illness or injury.
• Business Travel Insurance: Coverage for unforeseen events or emergencies that may occur during authorized business travel.
• 401(k), Plus Match: An opportunity to save for retirement with the added benefit of employer matching contributions, enhancing your long-term financial growth.
• Weekly Pay: Consistent and regular compensation provided on a weekly basis, ensuring stable financial flow throughout your contract engagement.

If this Info Sec Ops Analyst (IAM) role, based in Des Moines, Minneapolis, or Charlotte, aligns with your experience in access provisioning, your problem-solving skills, and your passion for information security, we encourage you to learn more about this exciting hybrid contract opportunity. This is a fantastic chance to contribute to vital security operations within a leading technology organization.

Are you ready to make a significant impact in the world of identity and access management?