Business Systems Analyst
About the Role
This is a 6‑month contract (with a strong possibility of extension) for a driven Business Systems Analyst to join a Revenue Cycle Redesign initiative. The successful candidate will work 100% remotely, aligned to Central Time Zone hours, supporting the evaluation and optimization of mission-critical systems.
Why This Role Matters
Revenue cycle is the lifeblood of any organization—especially in healthcare and related industries. This opening offers a rare chance to influence the redesign of systems that directly affect billing, claims, and financial performance. If you have a knack for analyzing user needs, transforming processes, and liaising across multiple stakeholders, this position empowers you to make a tangible impact from day one.
Key Responsibilities
- Requirements Gathering & Documentation
Collaborate with business users and domain experts to define and document detailed requirements. Craft scoping documents and initial estimates to lay the groundwork for demand management. - Idea Lifecycle Management
Own the submission and tracking of ideas—maintaining lifecycle status from conception through approval. Elevate high-impact concepts and shepherd them toward execution. - Project Tracking & Management
Administer project boards, monitor phase progression, and ensure milestones and deadlines are met. Proactively identify and escalate blockers or risks. - Data Integration & Reporting
Pull and manipulate data from ServiceNow as needed. Maintain and update Smartsheet and Google Sheets dashboards with advanced functionalities (e.g. VLOOKUP, COUNTIFS, SUMIFS). - Dashboard Creation & Maintenance
Build robust reporting tools with Smartsheet (grids, timelines) and Google Sheets, incorporating formulas, visual components, and KPI indicators. - Cross-Functional Coordination
Act as a bridge between the Strategic Realization Office, business units, IT, and other stakeholders to align on scope, timelines, and deliverables. - Independent Execution & Escalation
Operate with minimal oversight. Meet deadlines, own escalations, and drive clarity throughout project phases.
Required Skills & Experience
- 3–5 years in business systems analysis, data analysis, or project coordination with technical responsibilities.
- Exceptional verbal and written communication—able to liaise confidently with both business and technical stakeholders.
- Proven ability to work autonomously, drive deliverables, and act decisively.
- Google Sheets mastery, including advanced formulas (VLOOKUP, COUNTIFS, SUMIFS, etc.).
- Smartsheet experience, ranging from grid setup to dashboard creation and advanced reporting.
- Experience extracting and manipulating data via ServiceNow.
- Familiarity with G-Suite tools (Docs, Sheets, Slides) for collaboration and documentation.
- Healthcare revenue cycle knowledge is a plus—though not strictly required.
- Experience coordinating projects and engaging stakeholders, delivering clear communication and scoped outcomes.
Ideal Background
- A foundational understanding of revenue cycle flows—from patient registration to claims processing and reimbursement.
- Comfortable collaborating with technical teams (IT, PMOs, data analysts) and translating business needs into system specifications.
- Strong proficiency in spreadsheet and tabular tools—especially Smartsheet and Google Sheets.
- Detail-oriented, organized, and able to thrive in decentralized environments.
- A quick learner with a solutions-focused mindset; unafraid to tackle novel challenges and drive implementation.
Growth & Impact
- Influence Real Revenue Systems: Contribute to redesigning systems that impact organizational revenue and patient financial experience.
- Elevate Reporting & Monitoring: Build dashboards that empower real-time decision-making.
- Cross-Functional Reach: Collaborate with finance, IT, operational, and leadership teams to deliver comprehensive solutions.
- Extension Potential: Many projects naturally evolve—top performers often stay on long-term.
Logistics
- Location: Remote within the U.S., must align to Central Time business hours.
- Contract: Initial 6 months, with strong chance for extension or conversion.
- Start Date: As soon as background checks and provisioning allow—flexible to some degree.
- Status: W2 Contractor—no 1099/C2C arrangements.
What You’ll Bring to the Table
- Analytical Mindset
Translate user scenarios into data-driven requirements and well-defined solutions. - Project Management Awareness
Handle scoping, estimation, and lifecycles with Smartsheet and project boards. - Reporting Expertise
Develop visually compelling, KPI-driven dashboards and reports. - Technical Fluency
Extract, manipulate, and interpret data from tools like ServiceNow and G‑Suite apps. - Communication Excellence
Engage stakeholders across business and technical domains, distilling complexity into clarity.
What Will Help You Excel
- Experience with healthcare billing, claims, or revenue cycle systems.
- Background in Smartsheet automation or integration with APIs.
- Familiarity with platforms like ServiceNow or similar ticketing/data systems.
- A background in G-Suite scripting or automation.
Next Steps
To be considered for this high-impact, remote-first analyst role, please submit your resume highlighting:
- Revenue cycle or related experience
- Smartsheet & dashboard skills
- Google Sheets formulas and G‑Suite project use
- Data extraction or ServiceNow usage
- Proven stakeholder collaboration
Job Features
Job Category | Data |