Data Center Technician 3 (Onsite – San Antonio, TX)

A premier technology innovator is actively seeking a highly skilled and dedicated Data Center Technician 3 (Onsite – San Antonio, TX) to join their IT operations team. This pivotal role involves supporting mission-critical infrastructure within a dynamic data center environment. The ideal candidate will demonstrate exceptional problem-solving capabilities, communicate effectively across various levels, and possess a strong commitment to customer satisfaction, aligning seamlessly with the organization’s core values.

Data Center Technician 3 (Onsite – San Antonio, TX)

Location: San Antonio, TX – Onsite Engagement

Engagement Duration: 18-Month Contract

Compensation: $30 – $34 per hour (on W2)

Work Schedule: Day Shift A: This is a 12-hour shift pattern, encompassing Sundays through Wednesdays for one week, followed by Sundays through Tuesdays the subsequent week. Flexibility for this specific rotating schedule is essential.

Role Overview: What You’ll Be Doing

As a Data Center Technician, you’ll be instrumental in the meticulous management and maintenance of critical IT infrastructure. Your responsibilities will span the entire lifecycle of hardware, from initial deployment to eventual decommissioning, all while adhering to stringent operational and safety protocols.

• Equipment Lifecycle Management: You’ll be responsible for the comprehensive process of preparing, staging, configuring, and executing both initial power-ups (startups) and controlled power-downs (shutdowns) of diverse IT equipment. This requires meticulous adherence to established operational procedures and rigorous safety guidelines to ensure the integrity of systems and the safety of personnel. Precision in following detailed instructions is paramount in this high-stakes environment.
• Quality Assurance and Verification: Following any hardware deployment or modification, you’ll conduct thorough post-execution quality checks. These assessments are critical to confirm that all installations meet exacting standards for proper grounding, optimal physical staging, accurate labeling of components and connections, and correct cabling configurations. Your attention to detail will directly contribute to the reliability and maintainability of the data center’s physical layer.
• Advanced Hardware Diagnostics and Resolution: A core function of this role involves expertly diagnosing and troubleshooting complex hardware malfunctions. You’ll be expected to rapidly pinpoint the root cause of issues and proficiently perform break-fix repairs on a wide array of faulty components. This includes identifying defective parts, performing replacements, and verifying system functionality post-repair. Your ability to quickly isolate and resolve hardware issues is vital for minimizing downtime and ensuring continuous service availability.
• Hardware Refresh and System Rebuilds: You’ll play a key role in the decommissioning of older hardware as part of strategic system refresh initiatives. This process involves the safe and secure removal of equipment, often preceding significant system upgrades such as memory enhancements or complete operating system rebuilds. Your understanding of hardware dependencies and data security protocols during decommissioning will be crucial.
• Proactive System Monitoring and Anomaly Response: Continuous monitoring of systems for indicators of equipment failures or anomalous errors is an ongoing responsibility. You’ll be expected to promptly and effectively respond to system-generated error messages and alerts, initiating appropriate diagnostic and corrective actions to prevent or mitigate service disruptions. This proactive approach ensures the stability and performance of the data center.

Candidate Profile: What You’ll Bring

We’re seeking a candidate with a robust foundation in IT hardware and a proven track record in a data center or similar technical support environment. Your qualifications and experience will ideally include:

• Formal IT Education or Certification: A background in Computer Science (evidenced by relevant academic coursework or a degree) or possession of industry-recognized certifications such as CompTIA A+ or CompTIA Server+ is highly preferred. These credentials demonstrate a foundational understanding of computer hardware, operating systems, and networking principles.
• Hands-on Hardware Support Expertise: Demonstrated experience as a Data Center Technician or in a similar role with significant responsibilities for hardware break-fix operations. This includes practical experience in diagnosing, repairing, and replacing components within server, storage, and networking systems.
• Prior Technical Repair Experience: Previous professional experience in a computer repair technician capacity, such as working for a technical support service (e.g., Geek Squad or an equivalent independent repair center), is highly advantageous. Such roles provide valuable exposure to diverse hardware issues and customer interaction in a technical troubleshooting context.
• Educational Foundation: A high school diploma, GED, or equivalent educational attainment is a fundamental requirement for this position.
• Core Hardware Knowledge: A solid foundational understanding of computer hardware, including various types of servers, storage devices, networking equipment, and their individual components (e.g., CPUs, RAM, hard drives, power supplies, network interface cards).
• Relevant Professional Experience: A minimum of 2 to 4 years of dedicated experience in supporting IT equipment or related technology within a professional setting. This experience should involve direct interaction with hardware and a clear understanding of IT infrastructure operations.
• Software Proficiency: Basic working knowledge of standard Microsoft Office applications, particularly Outlook for communication, Excel for data organization and tracking, and Word for documentation.
• Flexible Work Availability: The ability and willingness to work non-standard business hours, which may include evenings, weekends, and/or holidays, is a critical requirement due to the 24/7 nature of data center operations and the specified shift pattern.

Why Join This Team? Your Benefits and Growth Potential

This engagement offers a unique opportunity to contribute to a leading technology provider’s mission-critical operations while advancing your professional career.

• Engaging and Forward-Thinking Environment: Immerse yourself in a truly dynamic and innovative environment where cutting-edge technology is at the forefront of daily operations. You’ll be part of a team pushing the boundaries of what’s possible in the tech space.
• Exposure to Advanced Technologies: Gain invaluable hands-on experience with cutting-edge technology and enterprise-grade hardware. This exposure will significantly enhance your technical skill set and understanding of complex IT infrastructures.
• Collaborative Professional Network: Collaborate closely with a diverse team of highly skilled professionals, including network engineers, system administrators, and other data center specialists. This collaborative atmosphere fosters knowledge sharing and professional growth.
• Skill Enhancement and Career Trajectory: This role provides a robust platform to enhance your technical skills across various hardware platforms and troubleshooting methodologies. The experience gained here can significantly advance your career within the IT infrastructure domain, opening doors to more senior roles or specialized areas.

Comprehensive Benefits Package (Upon Eligibility)

Upon successful completion of a predefined waiting period, consultants engaged in this role become eligible for a comprehensive suite of benefits designed to support their well-being and financial security:

• Health and Wellness:
  • Medical and Prescription Drug Plans: Comprehensive coverage for medical services and prescription medications.
  • Dental Plan: Support for routine dental care and treatments.
  • Vision Plan: Coverage for eye examinations, glasses, and contact lenses.
  • Health Savings Account (HSA): A tax-advantaged savings account for healthcare expenses.
  • Health Flexible Spending Account (HFSA): Allows pre-tax contributions for eligible medical expenses.
  • Dependent Care Flexible Spending Account (DCFSA): Provides tax advantages for dependent care expenses.
• Income Protection and Security:
  • Supplemental Life Insurance: Additional life insurance coverage options.
  • Short Term Disability Insurance: Provides income replacement during short-term incapacitation.
  • Long Term Disability Insurance: Offers extended income protection for long-term disabilities.
  • Business Travel Insurance: Coverage for unforeseen events during business travel.
• Financial Planning and Compensation:
  • 401(k), Plus Match: Opportunity to save for retirement with employer matching contributions, enhancing your long-term financial growth.
  • Weekly Pay: Consistent and regular compensation ensures financial stability throughout your contract.

We encourage all qualified and enthusiastic candidates to apply for this exciting opportunity to contribute to a leading technology organization. Do you have the technical prowess and dedication to excel in this critical data center role?