Desktop Engineer – Full-Time

Desktop Engineer – Full-Time

Our client, a prominent and leading law-firm organization, is actively seeking a highly skilled Desktop Engineer to significantly support and enhance their sophisticated enterprise desktop environment. This critical, full-time role involves comprehensive engineering, strategic deployment, and robust support of cutting-edge desktop solutions across a complex multi-site infrastructure.

Location & Compensation:

• Location: New York, NY (Onsite)
• Salary: $170,000 – $190,000 base salary

What You’ll Be Doing:

As a Desktop Engineer, you will be at the forefront of managing the firm’s end-user computing landscape, ensuring seamless operations and advanced capabilities. Your key responsibilities will include:

• MECM/SCCM Infrastructure Management: Taking a lead role in the management and comprehensive support of the Microsoft Endpoint Configuration Manager (MECM), formerly SCCM, infrastructure. This includes ensuring its health, performance, and effective utilization for endpoint management.
• Application Packaging & Deployment: Expertly packaging and deploying a wide range of applications, including various formats such as EXE, MSI, and MSIX, to ensure efficient and standardized software distribution across the enterprise.
• Multi-Environment Troubleshooting: Providing advanced troubleshooting and resolution for issues across diverse desktop, mobile, and virtual environments, ensuring minimal downtime and optimal user experience.
• Cross-Functional Collaboration: Collaborating closely and effectively with various internal teams, including IT Operations, Security, and Infrastructure teams, to align desktop solutions with broader organizational goals and security mandates.
• Documentation & Change Management: Meticulously maintaining comprehensive documentation for all desktop configurations, processes, and solutions. You will also diligently enforce established change management protocols to ensure stability and control within the environment.
• User Support & Experience: While primarily an engineering role, you’ll also contribute to ensuring an excellent end-user experience by implementing reliable and user-friendly desktop solutions.

What’s Needed:

We’re looking for a highly proficient and experienced Desktop Engineer with:

• Extensive Experience: A minimum of 5+ years of dedicated experience in a desktop engineering role or advanced IT support position within an enterprise setting.
• Scripting & Packaging Proficiency: Strong PowerShell scripting skills for automation and advanced application packaging capabilities.
• Core Desktop Technologies: Proven experience and expertise with Windows 10/11, comprehensive support of Office 365 suites, various virtualization technologies, and proficient management of Active Directory.
• Enterprise Application Familiarity: Familiarity with legal-specific applications or a broad range of other complex enterprise applications is a significant plus.
• Problem-Solving Skills: Excellent analytical and problem-solving abilities to diagnose and resolve complex technical issues efficiently.
• Communication: Strong verbal and written communication skills to effectively collaborate with teams and document procedures.

Why This Role Matters:

This is a fantastic opportunity to join a leading law firm at a senior level, where you can directly impact the daily productivity and technological advancements for a demanding professional user base. You’ll work with cutting-edge tools and collaborate with dedicated IT professionals in a dynamic New York City environment.

If you’re a skilled Desktop Engineer ready to enhance enterprise desktop environments and drive technological excellence, we encourage you to apply. We look forward to hearing from you!