Desktop Support Engineer

Desktop Support Engineer

Posted: 06/18/2025 Job Type: Contract Industry: Computer and Mathematical

Our client, a leading technology provider, is actively seeking a Desktop Support Engineer to join their team. In this role, you will be a vital member of the End User Services department, providing essential support to various internal teams. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving, ensuring a successful alignment within the organization’s collaborative environment.

Location & Compensation:

Location: Longmont, Colorado (Onsite Only) Pay Rate: $30 to $35/hr

What You’ll Be Doing:

As a Desktop Support Engineer, your core responsibilities will include:

• Configuring, deploying, maintaining, troubleshooting, and providing comprehensive support for computer workstations, laptops, printers, and mobile devices.
• Researching, installing, and meticulously troubleshooting all aspects of laptop and desktop hardware, as well as associated software.
• Delivering exceptional customer service while directly interacting with users to efficiently resolve a wide range of technical issues.
• Performing necessary hardware repairs and replacements, and coordinating effectively with external vendors when required.
• Managing the ticket queue within ServiceNow, ensuring that all issues are resolved in a timely manner according to established Service Level Agreements (SLAs).

What’s Needed:

We’re looking for candidates with:

• A minimum of 5 years of experience in a dedicated desktop support role.
• Proficiency in providing support for Windows 10, Windows 11, and Mac OS, including various mobile platforms.
• Strong organizational skills, keen attention to detail, and excellent time management abilities.
• Experience with Active Directory and maintaining data integrity and file system security.
• Excellent oral and written communication skills.

What’s in it for You?

This role offers:

• The opportunity to work in a dynamic and supportive professional environment.
• The chance to gain valuable experience in a senior-level desktop support capacity.
• Collaboration with a team of skilled and dedicated professionals.
• Engagement in continuous learning and opportunities for professional development.
• The ability to contribute directly to the success of a leading technology provider.

Benefits:

Upon completion of a waiting period, consultants are eligible for a comprehensive benefits package, including:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this role interests you and you’d like to learn more, click “apply now” and a recruiter will be in touch to discuss this great opportunity. We look forward to speaking with you!