Sr. Computer Operator (Contract – Onsite – Rancho Cordova, CA)

A prominent technology services provider is actively seeking a highly skilled Sr. Computer Operator (Contract – Onsite – Rancho Cordova, CA) to join their Operations Department. This contract position, based onsite in Rancho Cordova, California, is crucial for supporting critical data center functions. The ideal candidate will possess strong communication skills, a proactive approach to problem-solving, and the ability to work effectively in a structured environment, all of which are essential for successfully aligning with the organization’s commitment to operational excellence.

Sr. Computer Operator (Contract – Onsite – Rancho Cordova, CA)

Location: Rancho Cordova, CA – This is an Onsite role, requiring daily presence at the designated data center.

Employment Type: Contract

Pay Range: $17 per hour

Industry: Computer and Mathematical

What’s the Job? Ensuring Seamless Data Center Operations

As a Sr. Computer Operator, you will be a key contributor to the continuous and efficient functioning of critical data center systems. Your responsibilities will involve a blend of monitoring, management, incident response, and process improvement, ensuring optimal performance and reliability around the clock.

• Monitor and Manage Batch Scheduling and Processing: You will be responsible for meticulously monitoring and managing batch scheduling and processing to ensure optimal system performance. This involves overseeing the execution of automated job streams, verifying successful completion, identifying and resolving job failures, and making adjustments to schedules to accommodate system load or business priorities. Your vigilance ensures that critical data processing tasks are completed efficiently and on time.
• Provide Support for Incident Management and Change Control: You will play a vital role in providing support for incident management and change control procedures. For incident management, this includes identifying, documenting, and assisting in the resolution of operational incidents that impact data center services, escalating issues as needed, and communicating status updates. For change control, you will adhere to established procedures for implementing planned changes to systems and applications, ensuring proper documentation and minimizing risk to production environments.
• Assist in the Operation of Midrange Systems: You will assist in the day-to-day operation of midrange systems, which encompasses both Windows and UNIX environments. This involves performing routine checks, managing system resources, monitoring logs, executing commands, and assisting with basic troubleshooting on these platforms. Your versatility across different operating systems is crucial for a diverse data center environment.
• Mentor and Train Team Members on Data Center Processes: As a Senior Operator, you will take an active role in mentoring and training team members on various processes and procedures related to data center operations. This involves sharing your expertise in system monitoring, batch processing, incident response, and best practices. Your guidance will contribute to the professional development of the team and enhance overall operational efficiency.
• Gather and Organize Information for Reporting: You will be responsible for gathering and organizing critical information for reporting on system availability and performance issues. This includes collecting data from monitoring tools, incident logs, and system metrics. Your ability to synthesize this information into clear, concise reports will provide valuable insights to management, supporting continuous improvement initiatives and demonstrating adherence to service level objectives.

What’s Needed? Your Qualifications for Data Center Excellence

To excel as a Sr. Computer Operator, you’ll need a strong foundation in computer operations, proficiency with enterprise tools, and excellent communication and physical capabilities.

• Advanced Proficiency with MS Office 365 Suite: You must possess advanced proficiency with the MS Office 365 Suite. This includes expert use of Outlook for professional communication and scheduling, Word for documentation, Excel for data organization, analysis, and reporting, and MS Teams for collaborative communication and meetings. Your mastery of these tools is essential for daily operations and reporting.
• Experience in Computer Operations with Workload Management Focus: You must have demonstrable experience in computer operations, with a specific focus on workload management strategies. This indicates your ability to efficiently manage and prioritize system tasks, batch jobs, and resource allocation to ensure optimal system performance and meet critical processing deadlines in a production environment.
• Strong Written and Verbal Communication Skills: You will possess strong written and verbal communication skills for effective collaboration. This is crucial for clear communication with team members, escalating incidents to support teams, documenting procedures, and generating reports, ensuring that information is conveyed accurately and concisely.
• Ability to Lift and Move Weight: You must have the ability to lift and move boxes weighing up to 45 pounds. This physical requirement is common in data center environments for handling equipment, media, or other supplies, indicating a hands-on approach to operations.
• Familiarity with Specific Data Center Tools: You should have familiarity with industry-specific tools such as HEAT (often a help desk or ITSM tool), Sysview (a performance monitoring tool for z/OS or other systems), and ESP (likely a job scheduler like CA Workload Automation ESP). This familiarity indicates your readiness to use specialized software for troubleshooting, monitoring, and managing data center workloads.

What’s in it for me? Growth, Impact, and a Supportive Environment

This contract Sr. Computer Operator position in Rancho Cordova, CA, offers a compelling environment for professional growth and significant impact within a leading technology services provider.

• Opportunity to Work in a Dynamic and Supportive Team Environment: You’ll have the invaluable opportunity to work in a dynamic and supportive team environment. This fosters open communication, knowledge sharing, and mutual assistance, allowing you to learn from experienced professionals and contribute your unique insights.
• Gain Valuable Experience in Data Center Operations and Incident Management: You will gain valuable, hands-on experience in data center operations and incident management. This includes exposure to critical systems, diverse technologies, and real-world problem-solving, enhancing your expertise in a vital area of IT infrastructure.
• Develop Your Skills Through Mentoring and On-the-Job Training: You’ll have direct opportunities to develop your skills through mentoring and on-the-job training. As a senior operator, you’ll not only receive guidance but also contribute to the development of others, fostering a continuous learning environment.
• Engage in a Role with Flexible Shift Options: You may have the opportunity to engage in a role that offers flexible shift options to accommodate your schedule. This flexibility can contribute to a better work-life balance while still allowing you to support critical 24/7 data center operations.
• Be Part of a Company that Values Continuous Improvement: You will be part of a company that actively values continuous improvement and professional growth. This fosters an environment where your ideas for optimizing processes and enhancing system performance are welcomed, encouraging innovation and career advancement.

Upon successful completion of a predefined waiting period, consultants are typically eligible for a comprehensive suite of benefits designed to support their well-being and financial security. These include:

• Medical and Prescription Drug Plans: Comprehensive healthcare coverage for medical services and necessary prescription medications.
• Dental Plan: Benefits covering routine dental care and essential treatments.
• Vision Plan: Coverage for eye examinations, prescription glasses, and contact lenses.
• Health Savings Account (HSA): A tax-advantaged savings account to help pay for qualified medical expenses.
• Health Flexible Spending Account (HFSA): Allows pre-tax contributions for eligible healthcare costs.
• Dependent Care Flexible Spending Account (DCFSA): Provides tax advantages for dependent care expenses.
• Supplemental Life Insurance: Options for additional life insurance coverage for enhanced financial protection.
• Short Term and Long Term Disability Insurance: Income replacement benefits during periods of temporary or prolonged incapacitation due to illness or injury.
• Business Travel Insurance: Coverage for unforeseen events or emergencies that may occur during authorized business travel.
• 401(k), Plus Match: An opportunity to save for retirement with the added benefit of employer matching contributions, enhancing your long-term financial growth.
• Weekly Pay: Consistent and regular compensation provided on a weekly basis, ensuring stable financial flow throughout your contract engagement.

If this Sr. Computer Operator role in Rancho Cordova, CA, aligns with your experience in data center operations, your proficiency with batch scheduling, and your commitment to supporting critical infrastructure, we encourage you to learn more about this exciting onsite contract opportunity. This is a fantastic chance to contribute to a leading technology services provider.

Ready to play a vital role in ensuring seamless data center functions?